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Essays on Service Operations with Strategic Customers and Innovative Business Models

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개인저자Frazelle, Andrew Edward.
단체저자명Duke University. Business Administration.
서명/저자사항Essays on Service Operations with Strategic Customers and Innovative Business Models.
발행사항[S.l.] : Duke University., 2018
발행사항Ann Arbor : ProQuest Dissertations & Theses, 2018
형태사항185 p.
소장본 주기School code: 0066.
ISBN9780438377141
일반주기 Source: Dissertation Abstracts International, Volume: 80-02(E), Section: A.
Advisers: Alessandro Arlotto
요약This dissertation studies operations management problems in service operations and supply chains, analyzing the impact of strategic customers and disruptive technologies. We investigate three problems, and insights from the study of each one ill
요약The first problem involves the strategic routing behavior of customers in a service network with multiple stations, when customers can choose the order of stations that they visit. We propose a two-station game with all customers present at the
요약The second problem relates to a disruptive, on-demand delivery platform who provides delivery from an independent sit-down restaurant. Food delivery platforms maintain a symbiotic relationship with the existing providers in their industry
요약Finally, our third problem is spawned from an industry collaboration aimed at improving the inventory planning decisions of a company that sells high-tech goods with short life cycles. We develop a novel heuristic based on a power approximation
일반주제명Business administration.
Operations research.
언어영어
기본자료 저록Dissertation Abstracts International80-02A(E).
Dissertation Abstract International
대출바로가기http://www.riss.kr/pdu/ddodLink.do?id=T14999571

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