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The ends game : how smart companies stop selling products and start delivering value /

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자료유형E-Book
개인저자Bertini, Marco, author.
Koenigsberg, Oded.
단체저자명Recorded Books, Inc.
서명/저자사항The ends game :how smart companies stop selling products and start delivering value /Marco Bertini and Oded Koenigsberg.
발행사항Cambridge, Massachusetts : The MIT Press, [2020]
형태사항1 online resource
총서사항Management on the cutting edge
소장본 주기Master record variable field(s) change: 050
ISBN9780262360081
026236008X
9780262360074
0262360071


발행자번호EB00811262
서지주기Includes bibliographical references and index.
내용주기Part I. Context -- Unfinished business -- Beyond needs and journeys -- Leaner commerce -- Part II. Models -- Shaving, rocking out, and looking fabulous -- Flying hours, wash cycles, and miles driven -- Laughter, rocks, and quality of life -- Part III. Action -- Committing to outcomes -- Breaking the quality paradox -- Getting up close and personal -- Partnering with customers -- Making your move.
요약Rewrites the rules of commerce by pursuing outcomes rather than products; the seventh book in the Management on the Cutting Edge series comes from a definitive source--the MIT Sloan Management Review. Would you rather pay for healthcare or for better health' For school or education' For groceries or nutrition' A car or transportation' A theater performance or entertainment' In The Ends Game, Marco Bertini and Oded Koenigsberg describe how some firms are rewriting the rules of commerce: instead of selling the "means" (their products and services), they adopt innovative revenue models to pursue "ends" (actual outcomes). They show that paying by the pill, semester, food item, vehicle, or show does not necessarily reflect the value that customers actually derive from their purchases. Revenue models anchored on the ownership of products, they argue, are patently inferior.
일반주제명Customer relations -- Management -- Forecasting.
Customer services -- Forecasting.
Consumer goods -- Forecasting.
Business.
BUSINESS & ECONOMICS / Management Science.
Business.
언어영어
기타형태 저록Print version:Bertini, Marco.Ends game.Cambridge, Massachusetts : The MIT Press, [2020]9780262044349
대출바로가기http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=2371104

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