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019 ▼a 1190715568
020 ▼a 9780262360081 ▼q (electronic book)
020 ▼a 026236008X ▼q (electronic book)
020 ▼a 9780262360074 ▼q (electronic book)
020 ▼a 0262360071 ▼q (electronic book)
020 ▼z 9780262044349 ▼q (hardcover)
020 ▼z 026204434X ▼q (hardcover)
02802 ▼a EB00811262 ▼b Recorded Books
035 ▼a 2371104 ▼b (N$T)
035 ▼a (OCoLC)1159860268 ▼z (OCoLC)1190715568
037 ▼a 12275 ▼b MIT Press
037 ▼a 9780262360074 ▼b MIT Press
040 ▼a RECBK ▼b eng ▼e rda ▼c RECBK ▼d OCLCF ▼d OCLCO ▼d N$T ▼d YDXIT ▼d EBLCP ▼d MITPR ▼d CUT ▼d 248032
049 ▼a MAIN
05000 ▼a HF5415.5 ▼b .B4837 2020eb
08204 ▼a 658.8/12 ▼2 23
1001 ▼a Bertini, Marco, ▼e author.
24514 ▼a The ends game : ▼b how smart companies stop selling products and start delivering value / ▼c Marco Bertini and Oded Koenigsberg.
260 ▼a Cambridge, Massachusetts : ▼b The MIT Press, ▼c [2020]
300 ▼a 1 online resource
336 ▼a text ▼b txt ▼2 rdacontent
337 ▼a computer ▼b c ▼2 rdamedia
338 ▼a online resource ▼b cr ▼2 rdacarrier
4901 ▼a Management on the cutting edge
504 ▼a Includes bibliographical references and index.
5050 ▼a Part I. Context -- Unfinished business -- Beyond needs and journeys -- Leaner commerce -- Part II. Models -- Shaving, rocking out, and looking fabulous -- Flying hours, wash cycles, and miles driven -- Laughter, rocks, and quality of life -- Part III. Action -- Committing to outcomes -- Breaking the quality paradox -- Getting up close and personal -- Partnering with customers -- Making your move.
520 ▼a Rewrites the rules of commerce by pursuing outcomes rather than products; the seventh book in the Management on the Cutting Edge series comes from a definitive source--the MIT Sloan Management Review. Would you rather pay for healthcare or for better health' For school or education' For groceries or nutrition' A car or transportation' A theater performance or entertainment' In The Ends Game, Marco Bertini and Oded Koenigsberg describe how some firms are rewriting the rules of commerce: instead of selling the "means" (their products and services), they adopt innovative revenue models to pursue "ends" (actual outcomes). They show that paying by the pill, semester, food item, vehicle, or show does not necessarily reflect the value that customers actually derive from their purchases. Revenue models anchored on the ownership of products, they argue, are patently inferior.
588 ▼a Title from resource description page (Recorded Books, viewed June 22, 2020).
590 ▼a Master record variable field(s) change: 050
650 0 ▼a Customer relations ▼x Management ▼x Forecasting.
650 0 ▼a Customer services ▼x Forecasting.
650 0 ▼a Consumer goods ▼x Forecasting.
650 0 ▼a Business.
650 7 ▼a BUSINESS & ECONOMICS / Management Science. ▼2 bisacsh
650 7 ▼a Business. ▼2 fast ▼0 (OCoLC)fst00842262
653 ▼a BUSINESS/Innovation
653 ▼a BUSINESS/Business Technology
655 0 ▼a Electronic books.
655 4 ▼a Electronic books.
7001 ▼a Koenigsberg, Oded.
7102 ▼a Recorded Books, Inc.
77608 ▼i Print version: ▼a Bertini, Marco. ▼t Ends game. ▼d Cambridge, Massachusetts : The MIT Press, [2020] ▼z 9780262044349 ▼w (DLC) 2019058447 ▼w (OCoLC)1134458233
830 0 ▼a Management on the cutting edge.
85640 ▼3 EBSCOhost ▼u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=2371104
938 ▼a ProQuest Ebook Central ▼b EBLB ▼n EBL6309092
938 ▼a Recorded Books, LLC ▼b RECE ▼n rbeEB00811262
938 ▼a EBSCOhost ▼b EBSC ▼n 2371104
990 ▼a 관리자
994 ▼a 92 ▼b N$T