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Implementing an inclusive staffing model for today's reference services : a practical guide for librarians /

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자료유형E-Book
개인저자Nims, Julia K., author.
Storm, Paula, 1950-, author.
Stevens, Robert, 1969-, author.
서명/저자사항Implementing an inclusive staffing model for today's reference services :a practical guide for librarians /Julia K. Nims, Paula Storm, Robert Stevens.
형태사항1 online resource (xvii, 143 pages) : illustrations.
총서사항Practical guides for librarians ;no. 2
소장본 주기eBooks on EBSCOhostAll EBSCO eBooks
ISBN9780810891296
0810891298


9781306171199
1306171199
서지주기Includes bibliographical references and index.
내용주기The changed reference environment -- Why do we need to change anything? -- Getting buy-in: setting the stage for change -- Can you help me? -- Selecting and training staff to work at the reference desk -- What needs to change now? Evaluating the inclusive staffing model -- So, what have the librarians been up to? -- Managing the new model for long-term success -- Reference: what does the future bring?
요약Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based reference model. In Implementing an Inclusive Staffing Model for Today's Reference Services, Nims, Storm, and Stevens describe step-by-step how to transition from the traditional librarian-staffed reference desk to an inclusive reference model where non-MLS personnel are equipped and empowered to answer reference questions wherever these questions might be asked.
일반주제명Reference services (Libraries) -- United States -- Planning.
Reference librarians -- Effect of technological innovations on -- United States.
Library personnel management -- United States.
LANGUAGE ARTS & DISCIPLINES -- Library & Information Science -- General.
언어영어
기타형태 저록Print version:Nims, Julia K.Implementing an inclusive staffing model for today's reference services9780810891289
대출바로가기http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=670403

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