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019 ▼a 864746386 ▼a 959583450
020 ▼a 9780810891296 ▼q (electronic bk.)
020 ▼a 0810891298 ▼q (electronic bk.)
020 ▼z 9780810891289 (pbk. : alk. paper)
020 ▼z 081089128X (pbk. : alk. paper)
020 ▼a 9781306171199
020 ▼a 1306171199
0291 ▼a AU@ ▼b 000052907486
0291 ▼a DEBSZ ▼b 431575622
0291 ▼a CHVBK ▼b 336940904
0291 ▼a CHBIS ▼b 010480630
035 ▼a (OCoLC)868177865 ▼z (OCoLC)864746386 ▼z (OCoLC)959583450
037 ▼a 548370 ▼b MIL
040 ▼a MHA ▼b eng ▼e rda ▼e pn ▼c MHA ▼d MHA ▼d N$T ▼d YDXCP ▼d CDX ▼d OCLCO ▼d OCLCQ ▼d NHM ▼d IDEBK ▼d EBLCP ▼d MHW ▼d COO ▼d DEBSZ ▼d OSU ▼d 248032
043 ▼a n-us---
049 ▼a MAIN
050 4 ▼a Z711 ▼b .N56 2014eb
072 7 ▼a LAN ▼x 025000 ▼2 bisacsh
08204 ▼a 025.5/2 ▼2 23
1001 ▼a Nims, Julia K., ▼e author.
24510 ▼a Implementing an inclusive staffing model for today's reference services : ▼b a practical guide for librarians / ▼c Julia K. Nims, Paula Storm, Robert Stevens.
264 1 ▼a Lanham : ▼b Rowman & Littlefield, ▼c 2014.
264 4 ▼c 짤2014
300 ▼a 1 online resource (xvii, 143 pages) : ▼b illustrations.
336 ▼a text ▼b txt ▼2 rdacontent
337 ▼a computer ▼b c ▼2 rdamedia
338 ▼a online resource ▼b cr ▼2 rdacarrier
4901 ▼a Practical guides for librarians ; ▼v no. 2
504 ▼a Includes bibliographical references and index.
5050 ▼a The changed reference environment -- Why do we need to change anything? -- Getting buy-in: setting the stage for change -- Can you help me? -- Selecting and training staff to work at the reference desk -- What needs to change now? Evaluating the inclusive staffing model -- So, what have the librarians been up to? -- Managing the new model for long-term success -- Reference: what does the future bring?
520 ▼a Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based reference model. In Implementing an Inclusive Staffing Model for Today's Reference Services, Nims, Storm, and Stevens describe step-by-step how to transition from the traditional librarian-staffed reference desk to an inclusive reference model where non-MLS personnel are equipped and empowered to answer reference questions wherever these questions might be asked.
588 ▼a Description based on print version record.
590 ▼a eBooks on EBSCOhost ▼b All EBSCO eBooks
650 0 ▼a Reference services (Libraries) ▼z United States ▼x Planning.
650 0 ▼a Reference librarians ▼x Effect of technological innovations on ▼z United States.
650 0 ▼a Library personnel management ▼z United States.
650 7 ▼a LANGUAGE ARTS & DISCIPLINES ▼x Library & Information Science ▼x General. ▼2 bisacsh
655 0 ▼a Electronic books.
7001 ▼a Storm, Paula, ▼d 1950-, ▼e author.
7001 ▼a Stevens, Robert, ▼d 1969-, ▼e author.
77608 ▼i Print version: ▼a Nims, Julia K. ▼t Implementing an inclusive staffing model for today's reference services ▼z 9780810891289 ▼w (DLC) 2013027813 ▼w (OCoLC)859168412
830 0 ▼a Practical guides for librarians ; ▼v no. 2.
85640 ▼u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=670403
938 ▼a Coutts Information Services ▼b COUT ▼n 26869292
938 ▼a EBSCOhost ▼b EBSC ▼n 670403
938 ▼a YBP Library Services ▼b YANK ▼n 11406388
938 ▼a EBL - Ebook Library ▼b EBLB ▼n EBL1574424
938 ▼a Ingram Digital eBook Collection ▼b IDEB ▼n cis26869292
990 ▼a 관리자
994 ▼a 92 ▼b KRKUC