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Customer satisfaction and sustainability initiatives in the fourth industrial revolution /
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| 자료유형 | E-Book |
|---|---|
| 개인저자 | Silvestri, Cecilia, 1982-, editor. Piccarozzi, Michela, 1982-, editor. Aquilani, Barbara, 1969-, editor. |
| 서명/저자사항 | Customer satisfaction and sustainability initiatives in the fourth industrial revolution /[edited by] Cecilia Silvestri, Michela Piccarozzi, Barbara Aquilani. |
| 발행사항 | Hershey, PA : IGI Global, Business Science Reference, [2020] |
| 형태사항 | 1 online resource (xix, 389 pages). |
| 총서사항 | Advances in marketing, customer relationship management, and e-services (AMCRMES) book series |
| 소장본 주기 | Added to collection customer.56279.3 |
| ISBN | 1799814211 9781799814214 9781799814221 179981422X |
| 일반주기 |
"Premier reference source"--Cover.
|
| 서지주기 | Includes bibliographical references and index. |
| 요약 | "This book links together three highly relevant topics in the business of modern economy-innovation, customer satisfaction, and sustainability-and analyzes their synergies"--Provided by publisher. |
| 일반주제명 | Consumer satisfaction. Consumption (Economics) -- Environmental aspects. Sustainable development. Consumer satisfaction. Consumption (Economics) -- Environmental aspects. Sustainable development. |
| 언어 | 영어 |
| 기타형태 저록 | Print version:Customer satisfaction and sustainability initiatives in the fourth industrial revolutionHershey, PA : Business Science Reference, [2020]9781799814191 |
| 대출바로가기 | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=2264426 |
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| No. | 등록번호 | 청구기호 | 소장처 | 도서상태 | 반납예정일 | 예약 | 서비스 | 매체정보 |
|---|---|---|---|---|---|---|---|---|
| 1 | WE00018194 | 658.8/343 | 가야대학교/전자책서버(컴퓨터서버)/ | 대출가능 |
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