| LDR | | 02828cmm u2200589 i 4500 |
| 001 | | 000000317311 |
| 003 | | OCoLC |
| 005 | | 20230525182325 |
| 006 | | m d |
| 007 | | cr cnu---unuuu |
| 008 | | 190724s2020 paua ob 001 0 eng |
| 010 | |
▼a 2019029257 |
| 020 | |
▼a 1799814211
▼q electronic book |
| 020 | |
▼a 9781799814214
▼q electronic book |
| 020 | |
▼a 9781799814221
▼q electronic book |
| 020 | |
▼a 179981422X
▼q electronic book |
| 020 | |
▼z 9781799814191
▼q hardcover |
| 020 | |
▼z 9781799814207
▼q paperback |
| 035 | |
▼a 2264426
▼b (N$T) |
| 035 | |
▼a (OCoLC)1110672086 |
| 040 | |
▼a DLC
▼b eng
▼e rda
▼c DLC
▼d OCLCO
▼d OCLCF
▼d N$T
▼d YDX
▼d 248032 |
| 042 | |
▼a pcc |
| 049 | |
▼a MAIN |
| 050 | 04 |
▼a HF5415.335
▼b .C869 2020 |
| 082 | 00 |
▼a 658.8/343
▼2 23 |
| 245 | 00 |
▼a Customer satisfaction and sustainability initiatives in the fourth industrial revolution /
▼c [edited by] Cecilia Silvestri, Michela Piccarozzi, Barbara Aquilani. |
| 260 | |
▼a Hershey, PA :
▼b IGI Global, Business Science Reference,
▼c [2020] |
| 300 | |
▼a 1 online resource (xix, 389 pages). |
| 336 | |
▼a text
▼b txt
▼2 rdacontent |
| 337 | |
▼a computer
▼b c
▼2 rdamedia |
| 338 | |
▼a online resource
▼b cr
▼2 rdacarrier |
| 490 | 1 |
▼a Advances in marketing, customer relationship management, and e-services (AMCRMES) book series |
| 500 | |
▼a "Premier reference source"--Cover. |
| 504 | |
▼a Includes bibliographical references and index. |
| 520 | |
▼a "This book links together three highly relevant topics in the business of modern economy-innovation, customer satisfaction, and sustainability-and analyzes their synergies"--Provided by publisher. |
| 588 | |
▼a Description based on online resource; title from digital title page (viewed on November 25, 2019). |
| 590 | |
▼a Added to collection customer.56279.3 |
| 650 | 0 |
▼a Consumer satisfaction. |
| 650 | 0 |
▼a Consumption (Economics)
▼x Environmental aspects. |
| 650 | 0 |
▼a Sustainable development. |
| 650 | 7 |
▼a Consumer satisfaction.
▼2 fast
▼0 (OCoLC)fst00876403 |
| 650 | 7 |
▼a Consumption (Economics)
▼x Environmental aspects.
▼2 fast
▼0 (OCoLC)fst00876458 |
| 650 | 7 |
▼a Sustainable development.
▼2 fast
▼0 (OCoLC)fst01139731 |
| 655 | 4 |
▼a Electronic books. |
| 700 | 1 |
▼a Silvestri, Cecilia,
▼d 1982-,
▼e editor. |
| 700 | 1 |
▼a Piccarozzi, Michela,
▼d 1982-,
▼e editor. |
| 700 | 1 |
▼a Aquilani, Barbara,
▼d 1969-,
▼e editor. |
| 776 | 08 |
▼i Print version:
▼t Customer satisfaction and sustainability initiatives in the fourth industrial revolution
▼d Hershey, PA : Business Science Reference, [2020]
▼z 9781799814191
▼w (DLC) 2019029256 |
| 830 | 0 |
▼a Advances in marketing, customer relationship management, and e-services (AMCRMES) book series. |
| 856 | 40 |
▼3 EBSCOhost
▼u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=2264426 |
| 938 | |
▼a EBSCOhost
▼b EBSC
▼n 2264426 |
| 990 | |
▼a 관리자 |
| 994 | |
▼a 92
▼b N$T |