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Leading the unleadable : how to manage mavericks, cynics, divas and other difficult people /

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개인저자Willett, Alan, author.
서명/저자사항Leading the unleadable :how to manage mavericks, cynics, divas and other difficult people /by Alan Willett.
형태사항1 online resource
소장본 주기eBooks on EBSCOhostAll EBSCO eBooks
ISBN9780814437612
0814437613


내용주기Cover; CONTENTS; PREFACE; PART 1 THE CALL TO EXCEPTIONAL LEADERSHIP; 1. The Leadership Crisis Point; 2. Accept the Call of Exceptional Leadership; 3. The Mindset to Lead the Unleadable; PART 2 THE LEADER IN ACTION: SPOTTING TROUBLE, DEALING WITH TROUBLE; 4. Fine-Tune Your Radar for Trouble; 5. Take Action: Transforming the Troublesome; 6. Follow Through: A Bridge to Enduring Improvement; 7. Decision Time: Remove or Improve?; PART 3 THE LEADER IN ACTION: PREVENTING TROUBLE; 8. The Need for Mountains; 9. Set Expectations of Excellence; 10. Expecting Excellence Every Day.
11. Exceptional Starts Lead to Exceptional ResultsPART 4 LEADING LEADERS; 12. Lead Leaders: Growing Proven Ability; 13. Leader, Lead Thyself: Exceptional Self-Leadership; 14. Closing Notes on Transforming the Troublesome to the Tremendous; INDEX.
요약Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with-and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors. Written by an insider in the tech industry, where personality issues routinely wreck projects, the book reveals a core truth: most people actually want to contribute results, not cause headaches. Once you realize the potential for change, the book's simple steps, examples, and scripts explain.
일반주제명Leadership.
Problem employees.
Interpersonal conflict.
Conflict management.
Management.
Leadership.
Personnel Management.
Interprofessional Relations.
BUSINESS & ECONOMICS -- Industrial Management.
BUSINESS & ECONOMICS -- Management.
BUSINESS & ECONOMICS -- Management Science.
BUSINESS & ECONOMICS -- Organizational Behavior.
Conflict management.
Interpersonal conflict.
Leadership.
Management.
Problem employees.
언어영어
기타형태 저록Print version:Willett, Alan.Leading the unleadable.New York, NY : AMACOM, [2016]9780814437605
대출바로가기http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1259562

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