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IT service management : support for your ITSM foundation exam /
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| 자료유형 | E-Book |
|---|---|
| 개인저자 | Brewster, Ernest, author. |
| 서명/저자사항 | IT service management :support for your ITSM foundation exam /Ernest Brewster [and three others]. |
| 판사항 | Third edition. |
| 형태사항 | 1 online resource (1 volume) : illustrations |
| 소장본 주기 | eBooks on EBSCOhostAll EBSCO eBooks |
| ISBN | 9781780173214 1780173210 1780173180 9781780173184 |
| EAN | 9781780173184 |
| 일반주기 |
First edition published 2009.
Includes index. |
| 요약 | This guide introduces ITIL to Foundation Examination candidates and offers a practical understanding of IT service management. It is compatible with the 2011 update to ITIL and includes the following additional processes: business relationship management, design coordination, strategy management for IT services and more. |
| 일반주제명 | Information technology -- Management -- Examinations -- Study guides. Information resources management -- Examinations -- Study guides. Support services (Management) -- Examinations -- Study guides. BUSINESS & ECONOMICS / Industrial Management BUSINESS & ECONOMICS / Management BUSINESS & ECONOMICS / Management Science BUSINESS & ECONOMICS / Organizational Behavior |
| 언어 | 영어 |
| 대출바로가기 | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1163872 |
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|---|---|---|---|---|---|---|---|---|
| 1 | WE00009347 | 658.4038 | 가야대학교/전자책서버(컴퓨터서버)/ | 대출가능 |
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