| LDR | | 02784cmm u2200661Ii 4500 |
| 001 | | 000000308456 |
| 003 | | OCoLC |
| 005 | | 20230525115201 |
| 006 | | m o d |
| 007 | | cr unu|||||||| |
| 008 | | 160422s2016 enka o 001 0 eng d |
| 020 | |
▼a 9781780173214
▼q (electronic bk.) |
| 020 | |
▼a 1780173210
▼q (electronic bk.) |
| 020 | |
▼z 9781780173207 |
| 020 | |
▼z 1780173202 |
| 020 | |
▼z 1780173180 |
| 020 | |
▼z 9781780173184 |
| 020 | |
▼a 1780173180 |
| 020 | |
▼a 9781780173184 |
| 024 | 3 |
▼a 9781780173184 |
| 029 | 1 |
▼a DEBBG
▼b BV043969299 |
| 035 | |
▼a (OCoLC)947111619 |
| 037 | |
▼a CL0500000734
▼b Safari Books Online |
| 040 | |
▼a UMI
▼b eng
▼e rda
▼e pn
▼c UMI
▼d COO
▼d KSU
▼d N$T
▼d DEBBG
▼d 248032 |
| 049 | |
▼a MAIN |
| 050 | 4 |
▼a HD30.2 |
| 072 | 7 |
▼a BUS
▼x 082000
▼2 bisacsh |
| 072 | 7 |
▼a BUS
▼x 041000
▼2 bisacsh |
| 072 | 7 |
▼a BUS
▼x 042000
▼2 bisacsh |
| 072 | 7 |
▼a BUS
▼x 085000
▼2 bisacsh |
| 082 | 04 |
▼a 658.4038
▼2 23 |
| 100 | 1 |
▼a Brewster, Ernest,
▼e author. |
| 245 | 10 |
▼a IT service management :
▼b support for your ITSM foundation exam /
▼c Ernest Brewster [and three others]. |
| 246 | 30 |
▼a Support for your ITSM foundation exam |
| 246 | 3 |
▼a Information technology service management |
| 250 | |
▼a Third edition. |
| 264 | 1 |
▼a Swindon, United Kingdom :
▼b BCS, the Chartered Institute for IT,
▼c [2016] |
| 264 | 4 |
▼c 짤2016 |
| 300 | |
▼a 1 online resource (1 volume) :
▼b illustrations |
| 336 | |
▼a text
▼b txt
▼2 rdacontent |
| 337 | |
▼a computer
▼b c
▼2 rdamedia |
| 338 | |
▼a online resource
▼b cr
▼2 rdacarrier |
| 500 | |
▼a First edition published 2009. |
| 500 | |
▼a Includes index. |
| 520 | 8 |
▼a This guide introduces ITIL to Foundation Examination candidates and offers a practical understanding of IT service management. It is compatible with the 2011 update to ITIL and includes the following additional processes: business relationship management, design coordination, strategy management for IT services and more. |
| 588 | |
▼a Description based on online resource; title from title page (Safari, viewed April 21, 2016). |
| 590 | |
▼a eBooks on EBSCOhost
▼b All EBSCO eBooks |
| 650 | 0 |
▼a Information technology
▼x Management
▼x Examinations
▼v Study guides. |
| 650 | 0 |
▼a Information resources management
▼x Examinations
▼v Study guides. |
| 650 | 0 |
▼a Support services (Management)
▼x Examinations
▼v Study guides. |
| 650 | 7 |
▼a BUSINESS & ECONOMICS / Industrial Management
▼2 bisacsh |
| 650 | 7 |
▼a BUSINESS & ECONOMICS / Management
▼2 bisacsh |
| 650 | 7 |
▼a BUSINESS & ECONOMICS / Management Science
▼2 bisacsh |
| 650 | 7 |
▼a BUSINESS & ECONOMICS / Organizational Behavior
▼2 bisacsh |
| 655 | 4 |
▼a Electronic books. |
| 856 | 40 |
▼u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1163872 |
| 938 | |
▼a EBSCOhost
▼b EBSC
▼n 1163872 |
| 990 | |
▼a 관리자 |
| 994 | |
▼a 92
▼b KRKUC |