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The hidden leader : discover and develop greatness within your company /
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| 자료유형 | E-Book |
|---|---|
| 개인저자 | Edinger, Scott K. Sain, Laurie. |
| 서명/저자사항 | The hidden leader :discover and develop greatness within your company /Scott K. Edinger, Laurie Sain. |
| 형태사항 | 1 online resource. |
| 소장본 주기 | eBooks on EBSCOhostAll EBSCO eBooks |
| ISBN | 9780814434000 0814434002 |
| 서지주기 | Includes bibliographical references and index. |
| 내용주기 | Cover; Title; Copyright; Contents; List of Tools; Foreword; How to Use This Book; What Is a Hidden Leader?; Chapter 1: The Dynamics of Hidden Leadership; The End Result: Fulfilling the Value Promise; The Four Facets of Hidden Leadership; Chapter 2: Identify Hidden Leaders; When One Characteristic Is Missing; When One Characteristic Dominates; Worksheet: Evaluate a Hidden Leader; Chapter 3: Enable Integrity; How Do You Recognize Integrity?; Worksheet: Identify Integrity; How Can You Support Integrity?; Does Your Culture Support Integrity?; What Can You Do to Enable Cultural Integrity? Can You Teach Integrity?Worksheet: Evaluate Your Company's Integrity; Chapter 4: Build Essential Relational Skills; The Source of Relational Leadership; Developing Essential Relational Skills; Identifying Relational Leaders; Worksheet: Assess a Relational Leader; Identifying Relational Cultures; Assessment: Your Organization's Culture; Building Essential Relational Skills Within Your Culture; Chapter 5: Create a Focus on Results; Evaluating a Focus on Results; Worksheet: What Kind of Leader?; Building Individual Engagement; Maintaining Individual Engagement. Chapter 6: Instill Customer PurposeCustomer Purpose Isn't Customer Service; The Source of Customer Purpose; Worksheet: Assess the Customer-Purposed Hidden Leader; Create Customer Purpose; Chapter 7: Measure Performance; Measurement = The Norm; Why Measure Performance?; Effective Performance-Measurement Systems; How Well Do You Measure Performance to Improve?; Assessment: Evaluate Your Perfomance-Measurement System; Chapter 8: Engaging Hidden Leaders; From Hidden to Overt; What About Potential Hidden Leaders?; Enabling Hidden Leadership; Epilogue: Making the Hidden Visible; Acknowledgments. Appendix: Tools to Discover and Develop Hidden LeadersNotes; Bibliography; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; X; About the Authors; Free Sample Chapter from Lead with a Story. |
| 요약 | Without fanfare or fancy positions, valuable employees are quietly stepping up to leadership roles at every level of every company-the front-line worker who inspires the team to success, the field agent who solves a previously intractable problem, the service rep who thinks outside the box to build unshakeable customer loyalty. These are the people whose leadership creates long-term success for companies large and small. The Hidden Leader shows readers how to pinpoint talented but underutilized employees and cultivate them to reach their full potential. |
| 일반주제명 | Leadership. Employee motivation. Corporate culture. BUSINESS & ECONOMICS / Industrial Management BUSINESS & ECONOMICS / Management BUSINESS & ECONOMICS / Management Science BUSINESS & ECONOMICS / Organizational Behavior Corporate culture. Employee motivation. Leadership. Corporate culture. Employee motivation. Leadership. |
| 언어 | 영어 |
| 기타형태 저록 | Print version:Edinger, Scott K.Hidden leader9780814433997 |
| 대출바로가기 | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=799357 |
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