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019 ▼a 900343628
020 ▼a 9780814434000 ▼q electronic bk.
020 ▼a 0814434002 ▼q electronic bk.
020 ▼z 9780814433997
020 ▼z 0814433995
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0291 ▼a NZ1 ▼b 15997122
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035 ▼a (OCoLC)899988121 ▼z (OCoLC)900343628
037 ▼a A743EEB4-1724-4BAA-8D52-2EE5708E019D ▼b OverDrive, Inc. ▼n http://www.overdrive.com
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08204 ▼a 658.4/092 ▼2 23
1001 ▼a Edinger, Scott K.
24514 ▼a The hidden leader : ▼b discover and develop greatness within your company / ▼c Scott K. Edinger, Laurie Sain.
264 1 ▼a New York : ▼b AMACOM, ▼c [2014]
300 ▼a 1 online resource.
336 ▼a text ▼b txt ▼2 rdacontent
337 ▼a computer ▼b c ▼2 rdamedia
338 ▼a online resource ▼b cr ▼2 rdacarrier
504 ▼a Includes bibliographical references and index.
5050 ▼a Cover; Title; Copyright; Contents; List of Tools; Foreword; How to Use This Book; What Is a Hidden Leader?; Chapter 1: The Dynamics of Hidden Leadership; The End Result: Fulfilling the Value Promise; The Four Facets of Hidden Leadership; Chapter 2: Identify Hidden Leaders; When One Characteristic Is Missing; When One Characteristic Dominates; Worksheet: Evaluate a Hidden Leader; Chapter 3: Enable Integrity; How Do You Recognize Integrity?; Worksheet: Identify Integrity; How Can You Support Integrity?; Does Your Culture Support Integrity?; What Can You Do to Enable Cultural Integrity?
5058 ▼a Can You Teach Integrity?Worksheet: Evaluate Your Company's Integrity; Chapter 4: Build Essential Relational Skills; The Source of Relational Leadership; Developing Essential Relational Skills; Identifying Relational Leaders; Worksheet: Assess a Relational Leader; Identifying Relational Cultures; Assessment: Your Organization's Culture; Building Essential Relational Skills Within Your Culture; Chapter 5: Create a Focus on Results; Evaluating a Focus on Results; Worksheet: What Kind of Leader?; Building Individual Engagement; Maintaining Individual Engagement.
5058 ▼a Chapter 6: Instill Customer PurposeCustomer Purpose Isn't Customer Service; The Source of Customer Purpose; Worksheet: Assess the Customer-Purposed Hidden Leader; Create Customer Purpose; Chapter 7: Measure Performance; Measurement = The Norm; Why Measure Performance?; Effective Performance-Measurement Systems; How Well Do You Measure Performance to Improve?; Assessment: Evaluate Your Perfomance-Measurement System; Chapter 8: Engaging Hidden Leaders; From Hidden to Overt; What About Potential Hidden Leaders?; Enabling Hidden Leadership; Epilogue: Making the Hidden Visible; Acknowledgments.
5058 ▼a Appendix: Tools to Discover and Develop Hidden LeadersNotes; Bibliography; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; X; About the Authors; Free Sample Chapter from Lead with a Story.
520 ▼a Without fanfare or fancy positions, valuable employees are quietly stepping up to leadership roles at every level of every company-the front-line worker who inspires the team to success, the field agent who solves a previously intractable problem, the service rep who thinks outside the box to build unshakeable customer loyalty. These are the people whose leadership creates long-term success for companies large and small. The Hidden Leader shows readers how to pinpoint talented but underutilized employees and cultivate them to reach their full potential.
5880 ▼a Print version record.
590 ▼a eBooks on EBSCOhost ▼b All EBSCO eBooks
650 0 ▼a Leadership.
650 0 ▼a Employee motivation.
650 0 ▼a Corporate culture.
650 7 ▼a BUSINESS & ECONOMICS / Industrial Management ▼2 bisacsh
650 7 ▼a BUSINESS & ECONOMICS / Management ▼2 bisacsh
650 7 ▼a BUSINESS & ECONOMICS / Management Science ▼2 bisacsh
650 7 ▼a BUSINESS & ECONOMICS / Organizational Behavior ▼2 bisacsh
650 7 ▼a Corporate culture. ▼2 fast ▼0 (OCoLC)fst00879624
650 7 ▼a Employee motivation. ▼2 fast ▼0 (OCoLC)fst00909027
650 7 ▼a Leadership. ▼2 fast ▼0 (OCoLC)fst00994701
650 4 ▼a Corporate culture.
650 4 ▼a Employee motivation.
650 4 ▼a Leadership.
655 4 ▼a Electronic books.
655 0 ▼a Electronic books.
7001 ▼a Sain, Laurie.
77608 ▼i Print version: ▼a Edinger, Scott K. ▼t Hidden leader ▼z 9780814433997 ▼w (DLC) 2014026448 ▼w (OCoLC)872415008
85640 ▼u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=799357
938 ▼a EBSCOhost ▼b EBSC ▼n 799357
938 ▼a Coutts Information Services ▼b COUT ▼n 30455398
938 ▼a EBL - Ebook Library ▼b EBLB ▼n EBL1711864
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