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Customer-centric knowledge management : concepts and applications / [electronic resource]
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| 자료유형 | E-Book |
|---|---|
| 개인저자 | Al-Shammari, Minwir, 1962- |
| 서명/저자사항 | Customer-centric knowledge management[electronic resource] :concepts and applications /Minwir Mallouh Al-Shammari, editor. |
| 발행사항 | Hershey, PA : Information Science Reference, c2012. |
| 형태사항 | 1 online resource (xv, 315 p.) : ill. |
| ISBN | 9781613500903 (electronic bk.) 1613500904 (electronic bk.) |
| 서지주기 | Includes bibliographical references and index. |
| 요약 | "This book is a comprehensive collection addressing managerial and technical aspects of customer-centric knowledge implementation, contributing to the dynamic and emerging fields of organizational knowledge management, customer relationship management, and information and communication technologies"--Provided by publisher. |
| 일반주제명 | Customer relations. Knowledge management. Relationship marketing. BUSINESS & ECONOMICS / Information Management. BUSINESS & ECONOMICS / Knowledge Capital. |
| 언어 | 영어 |
| 기타형태 저록 | Print version:Customer-centric knowledge management.Hershey, PA : Information Science Reference, c20129781613500897 |
| 대출바로가기 | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=389687 |
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| No. | 등록번호 | 청구기호 | 소장처 | 도서상태 | 반납예정일 | 예약 | 서비스 | 매체정보 |
|---|---|---|---|---|---|---|---|---|
| 1 | WE00001838 | 658.4/038 | 가야대학교/전자책서버(컴퓨터서버)/ | 대출가능 |
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