| LDR | | 02409cmm uu200541Ka 4500 |
| 001 | | 000000300918 |
| 003 | | OCoLC |
| 005 | | 20230519141952 |
| 006 | | m o d |
| 007 | | cr cnu---unuuu |
| 008 | | 111025s2012 pau ob 001 0 eng d |
| 019 | |
▼a 830465343 |
| 020 | |
▼z 9781613500897 (electronic bk.) |
| 020 | |
▼z 1613500890 (electronic bk.) |
| 020 | |
▼a 9781613500903 (electronic bk.) |
| 020 | |
▼a 1613500904 (electronic bk.) |
| 020 | |
▼z 9781613500910 (electronic bk.) |
| 020 | |
▼z 1613500912 (electronic bk.) |
| 029 | 1 |
▼a NZ1
▼b 14520974 |
| 029 | 1 |
▼a NZ1
▼b 14522852 |
| 035 | |
▼a (OCoLC)758495817 |
| 037 | |
▼a CL0500000200
▼b Safari Books Online |
| 040 | |
▼a N$T
▼c N$T
▼d CDX
▼d UIU
▼d OCLCQ
▼d UMI
▼d 248032 |
| 049 | |
▼a K4RA |
| 050 | 4 |
▼a HF5415.5
▼b .C833 2012eb |
| 072 | 7 |
▼a BUS
▼x 083000
▼2 bisacsh |
| 072 | 7 |
▼a BUS
▼x 098000
▼2 bisacsh |
| 082 | 04 |
▼a 658.4/038
▼2 23 |
| 245 | 00 |
▼a Customer-centric knowledge management
▼h [electronic resource] :
▼b concepts and applications /
▼c Minwir Mallouh Al-Shammari, editor. |
| 260 | |
▼a Hershey, PA :
▼b Information Science Reference,
▼c c2012. |
| 300 | |
▼a 1 online resource (xv, 315 p.) :
▼b ill. |
| 504 | |
▼a Includes bibliographical references and index. |
| 520 | |
▼a "This book is a comprehensive collection addressing managerial and technical aspects of customer-centric knowledge implementation, contributing to the dynamic and emerging fields of organizational knowledge management, customer relationship management, and information and communication technologies"--Provided by publisher. |
| 588 | |
▼a Description based on print version record. |
| 650 | 0 |
▼a Customer relations. |
| 650 | 0 |
▼a Knowledge management. |
| 650 | 0 |
▼a Relationship marketing. |
| 650 | 7 |
▼a BUSINESS & ECONOMICS / Information Management.
▼2 bisacsh |
| 650 | 7 |
▼a BUSINESS & ECONOMICS / Knowledge Capital.
▼2 bisacsh |
| 655 | 4 |
▼a Electronic books. |
| 655 | 0 |
▼a Electronic books. |
| 700 | 1 |
▼a Al-Shammari, Minwir,
▼d 1962- |
| 776 | 08 |
▼i Print version:
▼t Customer-centric knowledge management.
▼d Hershey, PA : Information Science Reference, c2012
▼z 9781613500897
▼w (DLC) 2011026268
▼w (OCoLC)707264109 |
| 856 | 40 |
▼3 EBSCOhost
▼u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=389687 |
| 938 | |
▼a Coutts Information Services
▼b COUT
▼n 19057402 |
| 938 | |
▼a EBSCOhost
▼b EBSC
▼n 389687 |
| 990 | |
▼a 관리자 |
| 994 | |
▼a 92
▼b K4R |