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008230216s2023 mdua ob 001 0 eng
010 ▼a 2022056446
015 ▼a GBC394125 ▼2 bnb
0167 ▼a 021055441 ▼2 Uk
020 ▼a 1538171287
020 ▼a 9781538171288 ▼q (electronic bk.)
020 ▼z 9781538171271 ▼q (cloth)
035 ▼a 3676200 ▼b (N$T)
035 ▼a (OCoLC)1371464397
037 ▼a 9781538171288 ▼b Ingram Content Group
037 ▼a 8545B0FF-DA69-4CEE-90F3-F202946E4CE1 ▼b OverDrive, Inc. ▼n http://www.overdrive.com
040 ▼a DLC ▼b eng ▼e rda ▼e pn ▼c DLC ▼d OCLCF ▼d UKMGB ▼d YDX ▼d TEFOD ▼d OCLCO ▼d ORU ▼d N$T ▼d 248032
042 ▼a pcc
049 ▼a MAIN
05000 ▼a HD6053
08200 ▼a 331.4 ▼2 23/eng/20230216
1001 ▼a Fowler, Clare E., ▼e author.
24510 ▼a Rising above office conflict : ▼b a light-hearted guide for the heavy-hearted employee / ▼c Clare E. Fowler.
263 ▼a 2307
264 1 ▼a Lanham, Maryland : ▼b Rowman & Littlefield Publishers, ▼c [2023]
300 ▼a 1 online resource (xvi, 341 pages) : ▼b illustrations.
336 ▼a text ▼b txt ▼2 rdacontent
337 ▼a computer ▼b c ▼2 rdamedia
338 ▼a online resource ▼b cr ▼2 rdacarrier
4901 ▼a The acr practitioner's guide series
504 ▼a Includes bibliographical references and index.
5050 ▼a Preface -- Author's Note -- Introduction -- 1: Conflict -- 2: Positive Conflict -- I: Behaviors That Aren't as Awesome as Ours -- Bothersome but Benign Behaviors -- 3: Clueless Carls -- 4: Snappy Sallies -- 5: Bad Brads vs. Meany Minnies -- 6: Horror Vacui-The Quiet Queen -- 7: Chatty Patties and Chatty Matties -- 8: The Dude and The Dudette -- 9: The People Pleaser -- Potentially Painful Personalities -- 10: Inappropriate Ingrids and Ivans -- 11: Micromanagers -- Destructive Dorky Behaviors -- 12: The Hulk -- 13: High-짯conflict Behaviors -- 14: Busier-짯than-짯Thou -- 15: Honey Badgers -- 16: The Passive-짯Aggressive -- 17: Rude Coworkers -- Warning! Warrior Personalities -- 18: Family Businesses -- 19: Dismissive Bosses -- 20: The Boxer -- 21: Abuse -- Neurodiversity -- 22: Life Would Be Boring if We Were All the Same -- II: Are You Prepared to Resolve Your Conflict? -- 23: Workplace Abuse -And What to Do About It -- 24: Keeping Yourself Sane and Safe -- 25: This Is Your Brain on Conflict -- III: There Are Solutions! -- 26: Preaching to the Choir -- 27: Why I'm Right and You're Wrong -- 28: Freelance Problem-짯Solving -- 29: Keeping an Offer in Your Pocket -- 30: Delegating Disputes -- 31: Options for Empowering Yourself -- 32: Rising Tides Raise All Boats -- 33: Faith-짯Based Problem-짯Solving -- 34: Changing the System -- IV: Deciding to Stay or Go -- 35: Is Your Gut Saying Go? -- 36: What Are You Willing to Do? -- 37: So You Stay . . . What Next? -- V: Preventing Future Conflicts -- 38: Stick in the Mud -- 39: Straight, No Chaser -- Resources -- 40: The Road to Relationship Is Paved with Good Intentions -- 41: So, You Go . . . Changing the Devil You Know for the Angel You Don't -- 42: Going Forward -- Conclusion -- Resolve-짯Any-짯Conflict Brownies
520 ▼a "Offers step-by-step expert advice that empowers women to understand and overcome the conflicts they face at work with coworkers and managers"-- ▼c Provided by publisher.
520 ▼a "A light hearted guide offering step-by-step advice that empowers readers to understand and overcome the conflicts they face at work. Building on 20 years of workplace disputes, this book brings practical tools for resolving conflicts right into the employee's hands. With a humorous and engaging approach, this book is a guide for everyone frustrated at work. The characters described are relatable, and the suggestions are described in a simple, easy-to-adopt plan. Why is conflict in every workplace? Because there are so many different types of people with different needs, and no idea how to work together. Clare Fowler provides a hilarious overview of 2 wonderful personalities and 18 difficult ones (Micromanager, Chatty Cathy, The Hulk, Inappropriate Ivan, etc.) and gives you strategies for dealing with them. Explaining common processes for resolving conflict, she provides a quick and ready guide for any employee hoping to manage conflict, rise above the fray, and move forward successfully with everyone they work with. She offers suggestions for preventing conflict from reoccurring. Worksheets and solutions explorers will help you to find an easy plan for rising above your office conflict."-- ▼c Provided by publisher.
588 ▼a Description based on print version record and CIP data provided by publisher; resource not viewed.
590 ▼a Added to collection customer.56279.3
650 0 ▼a Women ▼x Employment ▼x Psychological aspects.
650 0 ▼a Interpersonal conflict.
650 0 ▼a Interpersonal relations ▼x Psychological aspects.
650 0 ▼a Conflict management ▼x Psychological aspects.
650 0 ▼a Work environment.
650 6 ▼a Conflit interpersonnel.
650 6 ▼a Gestion des conflits ▼x Aspect psychologique.
650 7 ▼a Conflict management ▼x Psychological aspects ▼2 fast
650 7 ▼a Interpersonal conflict ▼2 fast
650 7 ▼a Interpersonal relations ▼x Psychological aspects ▼2 fast
650 7 ▼a Women ▼x Employment ▼x Psychological aspects ▼2 fast
650 7 ▼a Work environment ▼2 fast
77608 ▼i Print version: ▼a Fowler, Clare E. ▼t Rising above office conflict ▼d Lanham : Rowman & Littlefield Publishers, [2023] ▼z 9781538171271 ▼w (DLC) 2022056445
830 0 ▼a ACR practitioner's guide series.
85640 ▼3 EBSCOhost ▼u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=3676200
938 ▼a EBSCOhost ▼b EBSC ▼n 3676200
990 ▼a 관리자
994 ▼a 92 ▼b N$T