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LDR05352cmm u2200733Ii 4500
001000000316090
003OCoLC
00520230525175740
006m d
007cr cnu|||unuuu
008180831s2020 mau ob 001 0 eng d
020 ▼a 9781284141436 ▼q (electronic bk.)
020 ▼a 1284141438 ▼q (electronic bk.)
020 ▼z 9781284141429
035 ▼a 1880785 ▼b (N$T)
035 ▼a (OCoLC)1050360762
040 ▼a N$T ▼b eng ▼e rda ▼e pn ▼c N$T ▼d N$T ▼d OCLCF ▼d OCLCA ▼d AU@ ▼d VLB ▼d OCLCQ ▼d OCLCO ▼d MFS ▼d 248032
049 ▼a MAIN
050 4 ▼a R727.3 ▼b .V36 2019eb
060 4 ▼a W 21
072 7 ▼a HEA ▼x 012000 ▼2 bisacsh
072 7 ▼a HEA ▼x 020000 ▼2 bisacsh
072 7 ▼a MED ▼x 004000 ▼2 bisacsh
072 7 ▼a MED ▼x 101000 ▼2 bisacsh
072 7 ▼a MED ▼x 109000 ▼2 bisacsh
072 7 ▼a MED ▼x 029000 ▼2 bisacsh
072 7 ▼a MED ▼x 040000 ▼2 bisacsh
072 7 ▼a MED ▼x 092000 ▼2 bisacsh
08204 ▼a 610.73/7069 ▼2 23
084 ▼a HEA028000 ▼2 bisacsh
1001 ▼a Van Servellen, Gwen, ▼d 1942-, ▼e author.
24510 ▼a Communication skills for the health care professional : ▼b concepts, practice, and evidence / ▼c Gwen van Servellen, PhD, RN, FAAN, Professor Emeritus.
250 ▼a Third edition.
260 ▼a Burlington, MA : ▼b Jones & Bartlett Learning, ▼c [2020]
300 ▼a 1 online resource
336 ▼a text ▼b txt ▼2 rdacontent
337 ▼a computer ▼b c ▼2 rdamedia
338 ▼a online resource ▼b cr ▼2 rdacarrier
504 ▼a Includes bibliographical references and index.
5050 ▼a Part I: The context for health care communications in an evolving health care system -- Evolution of health care delivery and implications for health providers communications -- Technological advances have changed the way health professionals and patients communicate -- Problems in access to and availability of health care intimately linked to patient-provider communications -- Part II: Foundations for understanding communications in health care -- Principles of human communication -- The nature of therapeutic communications -- Cultural similarities and differences and communication -- Part III: Critial competencies in therapeutic communications -- The pervasive role of empathy, confirmation, and compassion -- Communications that contribute to trust and mistrust of providers -- The art and skillful use of questions -- Therapeutic use of silence and pauses -- The impact of self-disclosures -- The proper placement of advisement -- Reflections and interpretations -- The judicious use of confrontation, orders, and commands -- Part IV: Communications to ensure comprehensive and continuous patient-centered care under challenging circumstances -- Communicating with patients with low health literacy -- Communicating with patients who have chronic and/or life-threatening illness -- Communicating with patients and families in crisis -- Communicating effectively with patients displaying signifcant negative or resistive coping responses -- Part V: Beyond patient-provider encounters: managing communications within and across relevant constituencies -- Communication within and across health care provider groups -- Conflict in the health care system: understanding communications and resoloving disputes -- Family dynamics and communications with patients' significant others -- Part VI: Ethics and communications in health care -- Patient's rights to informed choice and consent in health care decision-making -- The privileged nature of patient-provider communications: issues of confidentiality, anonymity, and privacy -- Part VII: Transforming health care through changing patient behaviors and systems of care -- Health communications to enhance behavior change -- Altering systems of care to enhance health care communciations -- Part VIII: Evidence supports the importance of effective communications -- Bringing health care provider communication to the patient, not patient to provider -- Communications to promote behavior change -- Collaborative care to promote treatment adherence and effective mental health care -- Communications for advance care planning.
5880 ▼a Online resource; title from PDF title page (EBSCO, viewed September 19, 2018).
590 ▼a Master record variable field(s) change: 050
650 0 ▼a Allied health personnel and patient.
650 0 ▼a Interpersonal communication.
650 0 ▼a Communication in medicine.
650 2 ▼a Health Personnel.
650 2 ▼a Professional-Patient Relations.
650 2 ▼a Communication.
650 2 ▼a Patients ▼x psychology.
650 7 ▼a HEALTH & FITNESS ▼x Holism. ▼2 bisacsh
650 7 ▼a HEALTH & FITNESS ▼x Reference. ▼2 bisacsh
650 7 ▼a MEDICAL ▼x Alternative Medicine. ▼2 bisacsh
650 7 ▼a MEDICAL ▼x Atlases. ▼2 bisacsh
650 7 ▼a MEDICAL ▼x Essays. ▼2 bisacsh
650 7 ▼a MEDICAL ▼x Family & General Practice. ▼2 bisacsh
650 7 ▼a MEDICAL ▼x Holistic Medicine. ▼2 bisacsh
650 7 ▼a MEDICAL ▼x Osteopathy. ▼2 bisacsh
650 7 ▼a Allied health personnel and patient. ▼2 fast ▼0 (OCoLC)fst00805617
650 7 ▼a Communication in medicine. ▼2 fast ▼0 (OCoLC)fst00870205
650 7 ▼a Interpersonal communication. ▼2 fast ▼0 (OCoLC)fst00977344
655 4 ▼a Electronic books.
85640 ▼3 EBSCOhost ▼u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1880785
938 ▼a EBSCOhost ▼b EBSC ▼n 1880785
990 ▼a 관리자
994 ▼a 92 ▼b N$T