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008170327s2018 flua ob 001 0 eng
010 ▼a 2020691118
020 ▼a 9781315116846 ▼q (ebook)
020 ▼a 1315116847
020 ▼a 9781351642965 ▼q (ebook)
020 ▼a 1351642960
020 ▼z 9781138215047 ▼q (hardback ; ▼q alk. paper)
020 ▼a 9781138215108
020 ▼a 1138215104
020 ▼z 113821504X
035 ▼a 1565123 ▼b (N$T)
035 ▼a (OCoLC)998798185
040 ▼a DLC ▼b eng ▼e rda ▼c DLC ▼d YDX ▼d MERUC ▼d VLB ▼d IDEBK ▼d U3W ▼d OTZ ▼d WYU ▼d TYFRS ▼d UKAHL ▼d S2H ▼d N$T ▼d 248032
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060 4 ▼a 2017 H-165
060 4 ▼a W 84.1
072 7 ▼a POL ▼x 027000 ▼2 bisacsh
072 7 ▼a POL ▼x 019000 ▼2 bisacsh
08200 ▼a 362.1068 ▼2 23
1001 ▼a Muha, Thomas, ▼e author.
24510 ▼a PROPEL to quality healthcare : ▼b six steps to improve patient care, staff engagement, and the bottom line / ▼c Thomas M. Muha, PhD ; with Martha Murphy ; foreword by Peter Pronovost, MD, Author of Safe Patients, Smart Hospitals.
260 ▼a Boca Raton : ▼b CRC Press, Taylor and Francis Group, ▼c [2018]
300 ▼a 1 online resource
336 ▼a text ▼b txt ▼2 rdacontent
337 ▼a computer ▼b c ▼2 rdamedia
338 ▼a online resource ▼b cr ▼2 rdacarrier
500 ▼a "A Productivity Press book"--Title page.
504 ▼a Includes bibliographical references and index.
5050 ▼a Part SECTION I: WHY POSITIVE WORK ENVIRONMENTS MATTER -- chapter 1 Modifern Times in Healthcare: From the C-Suite to the Bedside -- chapter 2 Positive Psychology: The Science of Optimal Human Functioning -- chapter 3 It's the Culture, Dummy Darling: A Look at a Top-Rated Hospital -- part SECTION II: A TALE OF TWO UNITS -- chapter 4 Stuck: Between a Rock and a Hard Place -- chapter 5 The Transformation: How to PROPEL a Staff to Success -- chapter 6 Devolving before Evolving: How to Command-and-Control Staff into Anger and Apathy -- part SECTION III: HOW TO PROPEL HIGH PERFORMANCE IN HOSPITALS -- chapter 7 P-Passion: Developing the Drive to Create Positive Outcomes -- chapter 8 R-Relationships: Building a High-Performing Team -- chapter 9 O-Optimism: Changing Your Thinking to Generate Gritty Determination -- chapter 10 P-Proactivity: Using Your Best Traits to Achieve the Best Results -- chapter 11 E-Energy: Refueling Your Internal Engine -- chapter 12 L-Legacy: Empowering Others to Make a Meaningful Difference -- part SECTION IV: TOOLKITS FOR INDIVIDUALS AND PROPEL TEAMS -- chapter 13 Your PROPEL Toolkit: Exercises for Elevating Your Level of Satisfaction and Success -- chapter 14 Toolkit for Developing a PROPEL Team: Creating a Highly Effective Team to Facilitate Change.
520 ▼a You got into healthcare because you wanted to help people, but quickly discovered providing high-quality care is challenging. Seemingly impossible demands are placed on you and your team. Some coworkers are constantly complaining; others are in their silos doing only what they must to get through the long days. Collaboration is often lacking, and patients suffer the painful consequences. It's easy to become overloaded with work and overwhelmed with negativity. This is not how the healthcare profession has to be. There is a new science-positive Psychology-that studies how people are able to perform extraordinarily well in challenging situations. After a dozen years of research in prestigious medical centers, an evidence-based method for applying this science has been developed. That six-step program is PROPEL. You will read stories illustrating the experiences of doctors, nurses, and administrators who learned to use PROPEL to transform their professional lives (and, for many, their personal lives as well). You will learn how they were able to attain remarkable results with their teams, units and clinics. Staff callout and FMLA decreased 75%, Wait times for chemotherapy infusion reduced 6 hours, Staff turnover dropped 80%, Pediatric MRI scheduling driven down from 14 weeks to 10 days, Bone marrow transplant procedures increased by 50%, ED, diversion due to psychiatric patient boarding virtually eliminated, Patient fall rate cut by 70%, Use of agency and travelers nurses abolished, Patient satisfaction scores up 50%, The cumulative impact to the bottom line has been calculated to be millions of dollars. The most meaningful measure of PROPEL's success, however, comes from the thousands of dedicated professionals who have expressed heartfelt gratitude for having learned how to recapture their joy for working in healthcare. Book jacket.
588 ▼a Description based on print version record.
590 ▼a Master record variable field(s) change: 050, 082
650 0 ▼a Health services administration.
650 0 ▼a Medical care ▼x Quality control.
65012 ▼a Health Services Administration ▼x standards.
65022 ▼a Patient Care ▼x standards.
65022 ▼a Staff Development.
650 7 ▼a POLITICAL SCIENCE ▼x Public Policy ▼x Social Security. ▼2 bisacsh
650 7 ▼a POLITICAL SCIENCE ▼x Public Policy ▼x Social Services & Welfare. ▼2 bisacsh
650 7 ▼a Health services administration. ▼2 fast ▼0 (OCoLC)fst00953286
650 7 ▼a Medical care ▼x Quality control. ▼2 fast ▼0 (OCoLC)fst01013833
655 0 ▼a Electronic books.
655 4 ▼a Electronic books.
7001 ▼a Murphy, Martha, ▼e author.
7001 ▼a Pronovost, Peter, ▼e writer of foreword.
77608 ▼i Print version: ▼t PROPEL to quality healthcare ▼d Boca Raton : CRC Press, Taylor & Francis Group, [2018] ▼z 9781138215047 (hardback : alk. paper) ▼w (DLC) 2017006431
85640 ▼3 EBSCOhost ▼u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1565123
938 ▼a YBP Library Services ▼b YANK ▼n 14763784
938 ▼a YBP Library Services ▼b YANK ▼n 14731825
938 ▼a YBP Library Services ▼b YANK ▼n 14734231
938 ▼a ProQuest MyiLibrary Digital eBook Collection ▼b IDEB ▼n cis38562240
938 ▼a EBSCOhost ▼b EBSC ▼n 1565123
938 ▼a Taylor & Francis ▼b TAFR ▼n 9781315116846
938 ▼a Askews and Holts Library Services ▼b ASKH ▼n AH33043147
990 ▼a 관리자
994 ▼a 92 ▼b N$T