| LDR | | 02241cmm u2200577Ii 4500 |
| 001 | | 000000314596 |
| 003 | | OCoLC |
| 005 | | 20230525164848 |
| 006 | | m d |
| 007 | | cr cnu---unuuu |
| 008 | | 190328s2019 enk ob 001 0 eng d |
| 019 | |
▼a 1090982823 |
| 020 | |
▼a 9780749484316
▼q (electronic bk.) |
| 020 | |
▼a 0749484314
▼q (electronic bk.) |
| 020 | |
▼z 0749498064 |
| 020 | |
▼z 9780749498061 |
| 020 | |
▼z 9780749484309 |
| 020 | |
▼z 0749484306 |
| 035 | |
▼a 2092091
▼b (N$T) |
| 035 | |
▼a (OCoLC)1090800394
▼z (OCoLC)1090982823 |
| 040 | |
▼a N$T
▼b eng
▼e rda
▼e pn
▼c N$T
▼d YDX
▼d N$T
▼d 248032 |
| 049 | |
▼a MAIN |
| 050 | 4 |
▼a HF5415.525 |
| 072 | 7 |
▼a BUS
▼x 082000
▼2 bisacsh |
| 072 | 7 |
▼a BUS
▼x 041000
▼2 bisacsh |
| 072 | 7 |
▼a BUS
▼x 042000
▼2 bisacsh |
| 072 | 7 |
▼a BUS
▼x 085000
▼2 bisacsh |
| 082 | 04 |
▼a 658.812
▼2 23 |
| 100 | 1 |
▼a Daffy, Chris,
▼e author. |
| 245 | 10 |
▼a Creating customer loyalty :
▼b build lasting loyalty using customer experience management /
▼c Chris Daffy.
▼h [electronic resource] |
| 260 | 1 |
▼a London :
▼b Kogan Page,
▼c 2019. |
| 300 | |
▼a 1 online resource (1 volume) |
| 336 | |
▼a text
▼b txt
▼2 rdacontent |
| 337 | |
▼a computer
▼b c
▼2 rdamedia |
| 338 | |
▼a online resource
▼b cr
▼2 rdacarrier |
| 504 | |
▼a Includes bibliographical references and index. |
| 588 | 0 |
▼a Print version record. |
| 588 | 0 |
▼a Online resource; title from PDF title page (EBSCO, viewed April 4, 2019). |
| 590 | |
▼a Master record variable field(s) change: 050 |
| 650 | 0 |
▼a Customer loyalty. |
| 650 | 7 |
▼a Customer loyalty.
▼2 fast
▼0 (OCoLC)fst00885531 |
| 650 | 7 |
▼a BUSINESS & ECONOMICS / Industrial Management
▼2 bisacsh |
| 650 | 7 |
▼a BUSINESS & ECONOMICS / Management
▼2 bisacsh |
| 650 | 7 |
▼a BUSINESS & ECONOMICS / Management Science
▼2 bisacsh |
| 650 | 7 |
▼a BUSINESS & ECONOMICS / Organizational Behavior
▼2 bisacsh |
| 655 | 4 |
▼a Electronic books. |
| 776 | 08 |
▼i Print version:
▼a DAFFY, CHRIS.
▼t CREATING CUSTOMER LOYALTY.
▼d [Place of publication not identified], KOGAN PAGE, 2019
▼z 0749498064
▼w (OCoLC)1048446701 |
| 856 | 40 |
▼3 EBSCOhost
▼u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=2092091 |
| 938 | |
▼a EBSCOhost
▼b EBSC
▼n 2092091 |
| 938 | |
▼a YBP Library Services
▼b YANK
▼n 16134875 |
| 990 | |
▼a 관리자 |
| 994 | |
▼a 92
▼b N$T |