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▼a Lines, Hilary. |
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▼a Touch point leadership
▼h [electronic resource] :
▼b creating collaborative energy across teams and organizations /
▼c Hilary Lines, Jacqueline Scholes-Rhodes. |
| 260 | |
▼a London ;
▼a Philadelphia :
▼b Kogan Page,
▼c c2013. |
| 300 | |
▼a 1 online resource. |
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▼a text
▼b txt
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▼a online resource
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▼a Includes bibliographical references and index. |
| 505 | 0 |
▼a The case for touchpoint leadership -- Priming the touchpoint to become relational -- Pivotal relationships - creating value within the organization -- Transforming partnership through the touchpoint -- Building and sustaining the collaborative enterprise -- Developing touchpoint mastery. |
| 506 | |
▼a Due to publisher license, access is restricted to authorised GRAIL clients only. Please contact GRAIL staff. |
| 520 | |
▼a The early 21st century has witnessed an erosion of trust in business leaders - in their capacity to deliver sustained growth and in the integrity which underpins their decisions.In responding to these challenges, Touchpoint Leadership puts forward a new leadership paradigm, asserting that relationships are the primary asset of a business. Drawing on a diverse array of case stories from their coaching work, the authors demonstrate how successful leaders apply touch point principles to building critical business relationships - between individuals, teams and business entities - with significant |
| 588 | |
▼a Description based on print version record. |
| 650 | 0 |
▼a Leadership. |
| 650 | 0 |
▼a Interpersonal relations. |
| 650 | 0 |
▼a Teams in the workplace. |
| 650 | 7 |
▼a BUSINESS & ECONOMICS / Leadership.
▼2 bisacsh |
| 650 | 7 |
▼a Interpersonal relations.
▼2 fast
▼0 (OCoLC)fst00977397 |
| 650 | 7 |
▼a Leadership.
▼2 fast
▼0 (OCoLC)fst00994701 |
| 650 | 7 |
▼a Teams in the workplace.
▼2 fast
▼0 (OCoLC)fst01144679 |
| 650 | 4 |
▼a Interpersonal relations. |
| 650 | 4 |
▼a Leadership. |
| 650 | 4 |
▼a Teams in the workplace. |
| 655 | 4 |
▼a Electronic books. |
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▼a Electronic books. |
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▼a Scholes-Rhodes, Jacqueline. |
| 776 | 08 |
▼i Print version:
▼a Lines, Hilary.
▼t Touch point leadership.
▼d London ; Philadelphia : Kogan Page, c2013
▼z 9780749465780
▼w (DLC) 2012039956
▼w (OCoLC)798058949 |
| 856 | 40 |
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