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008130309s2013 enka obf 001 0 eng d
010 ▼z 2012045505
015 ▼a GBB2B9563
019 ▼a 833299078 ▼a 834617853 ▼a 843943853 ▼a 860574243
020 ▼a 9780749467098 (electronic bk.)
020 ▼a 0749467096 (electronic bk.)
020 ▼z 9780749467081
020 ▼z 0749467088
020 ▼z 9781299160286
020 ▼z 129916028X
035 ▼a (OCoLC)829460137 ▼z (OCoLC)833299078 ▼z (OCoLC)834617853 ▼z (OCoLC)843943853 ▼z (OCoLC)860574243
037 ▼a CL0500000217 ▼b Safari Books Online
040 ▼a EBLCP ▼b eng ▼c EBLCP ▼d YDXCP ▼d OCLCO ▼d MNT ▼d IDEBK ▼d AZU ▼d N$T ▼d UMI ▼d TEFOD ▼d DEBSZ ▼d OCLCF ▼d E7B ▼d COO ▼d GGVRL ▼d DOS ▼d NLE ▼d 248032
049 ▼a K4RA
050 4 ▼a HD38.15 .M765 2013eb
072 7 ▼a BUS ▼x 030000 ▼2 bisacsh
072 7 ▼a BUS ▼x 097000 ▼2 bisacsh
08204 ▼a 658.3
1001 ▼a Armstrong, Michael, ▼d 1928-
24510 ▼a How to manage people ▼h [electronic resource] / ▼c Michael Armstrong.
250 ▼a 2nd ed.
260 ▼a London ; ▼a Philadelphia, PA : ▼b Kogan Page, ▼c 2013.
300 ▼a 1 online resource (x, 174 p.) : ▼b ill.
336 ▼a text ▼b txt ▼2 rdacontent
337 ▼a computer ▼b c ▼2 rdamedia
338 ▼a online resource ▼b cr ▼2 rdacarrier
4901 ▼a Creating success
504 ▼a Includes bibliographical references and index.
5050 ▼a Introduction; 1 what managers do; managerial effectiveness; the competent manager; 2 management skills; exercising authority; making things happen; prioritizing; exercising control; problem solving; on being decisive; 3 leadership; the meaning of leadership; what leaders do; leadership style; types of leaders; the reality of leadership; what makes a good leader?; effective leadership; assessing leadership skills; leadership checklists; 4 motivating people; motivation defined; the process of motivation; types of motivation; motivation theories; the key messages of motivation theory
5058 ▼a Approaches to motivation5 enhancing engagement; drivers of engagement; what managers can do; 6 organizing people; the process of organizing; aim; organizational guidelines; developing role profiles; post-bureaucratic organizations; virtual organizations; 7 team building; what is a team?; what are the factors that contribute to team effectiveness?; how should team performance be assessed?; how should team performance reviews be conducted?; what needs to be done to achieve good teamwork; 8 delegating; what is delegation?; what are the advantages of delegation?
5058 ▼a What are the difficulties of delegation?approaches to delegation; how good a delegator are you?; 9 selection interviewing; the nature of a selection interview; the content of an interview; preparing for the interview; planning the interview; interviewing techniques; assessing the data; 10 managing performance; the process of managing performance; performance planning; the continuing process of managing performance; formal review meetings; conducting a performance review meeting; 11 helping people to learn and develop; conditions for effective learning
5058 ▼a How you can promote learning and development12 rewarding people; reward systems; approaches to rewarding people; fixing grades and rates of pay; reviewing pay; managing without a reward system; 13 managing change; the change process; resistance to change; 14 managing conflict; handling intergroup conflict; handling interpersonal conflict; 15 handling people problems; disciplinary issues; handling negative behaviour; dealing with under-performers; dealing with absenteeism; handling poor timekeeping; 16 managing oneself; knowing yourself; analysis of achievements, skills and knowledge
5058 ▼a Self-development17 managing other people; gaining respect; persuading people; performing well in meetings; political behaviour; references; index
520 ▼a From Michael Armstrong, HR expert and best-selling author, comes this new edition of the business staple, How to Manage People. Providing valuable insight into the functions and skills required to be an effective manager - from how to manage teams to successful recruitment - it will help you get the best from your staff through motivation, reward and leadership. With three brand new chapters on managing virtual teams, enhancing employee engagement and managing conflict, it is full of easily applicable advice as well as practical tools and checklists. Essential reading for anyone who wants to.
588 ▼a Description based on print version record.
650 0 ▼a Management ▼v Handbooks, manuals, etc.
650 0 ▼a Leadership ▼v Handbooks, manuals, etc.
650 4 ▼a Leadership.
650 4 ▼a Management.
650 7 ▼a BUSINESS & ECONOMICS / Human Resources & Personnel Management. ▼2 bisacsh
650 7 ▼a BUSINESS & ECONOMICS / Workplace Culture. ▼2 bisacsh
650 7 ▼a Leadership. ▼2 fast ▼0 (OCoLC)fst00994701
650 7 ▼a Management. ▼2 fast ▼0 (OCoLC)fst01007141
655 4 ▼a Electronic books.
655 0 ▼a Electronic books.
655 7 ▼a Handbooks, manuals, etc. ▼2 fast ▼0 (OCoLC)fst01423877
655 7 ▼a Electronic books. ▼2 local
655 7 ▼a Electronic books. ▼2 lcsh
77608 ▼i Print version: ▼a Armstrong, Michael, 1928- ▼t How to manage people. ▼b Second edition ▼z 9780749467081 ▼w (DLC) 2012045505 ▼w (OCoLC)820942416
830 0 ▼a Creating success.
85640 ▼3 EBSCOhost ▼u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=522417
938 ▼a EBL - Ebook Library ▼b EBLB ▼n EBL1131627
938 ▼a YBP Library Services ▼b YANK ▼n 10225531
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938 ▼a Cengage Learning ▼b GVRL ▼n GVRL6RBE
990 ▼a 관리자