LDR | | 02709cmm uu200529Ki 4500 |
001 | | 000000306053 |
005 | | 20230525102108 |
006 | | m o d |
007 | | cr cnu---unuuu |
008 | | 131104s2013 nyu ob 001 0 eng d |
019 | |
▼a 863045332
▼a 872698828 |
020 | |
▼a 9780814432204 (electronic bk.) |
020 | |
▼a 0814432204 (electronic bk.) |
020 | |
▼z 9780814432198 |
020 | |
▼z 0814432190 |
035 | |
▼a (OCoLC)862077768
▼z (OCoLC)863045332
▼z (OCoLC)872698828 |
040 | |
▼a N$T
▼b eng
▼e rda
▼e pn
▼c N$T
▼d N$T
▼d TEFOD
▼d YDXCP
▼d CNSPO
▼d 248032 |
049 | |
▼a K4RA |
050 | 4 |
▼a HD30.3
▼b .E24 2013eb |
072 | 7 |
▼a BUS
▼x 082000
▼2 bisacsh |
072 | 7 |
▼a BUS
▼x 041000
▼2 bisacsh |
072 | 7 |
▼a BUS
▼x 042000
▼2 bisacsh |
072 | 7 |
▼a BUS
▼x 085000
▼2 bisacsh |
082 | 04 |
▼a 658.4/5
▼2 23 |
100 | 1 |
▼a Ebenstein, Donny. |
245 | 10 |
▼a I hear you :
▼b repair communication breakdowns, negotiate successfully, and build consensus... in three simple steps /
▼c Donny Ebenstein. |
264 | 1 |
▼a New York :
▼b American Management Association,
▼c [2013] |
300 | |
▼a 1 online resource. |
336 | |
▼a text
▼b txt
▼2 rdacontent |
337 | |
▼a computer
▼b c
▼2 rdamedia |
338 | |
▼a online resource
▼b cr
▼2 rdacarrier |
504 | |
▼a Includes bibliographical references and index. |
520 | |
▼a Birth, death, and conflict--three things you truly can't avoid. Whether it's big or small, conflict eats into productivity and makes people feel stuck. Yet solutions exist for even the toughest situations with the most intractable people. The answer lies in better communication--not just using different words, but rather learning to think differently. I Hear You supplies proven techniques for stepping outside one's point of view and seeing things from other perspectives. Sample dialogues show how this shift in thinking leads to better conversations and greatly improved outcomes. Readers learn how to: |
588 | |
▼a Description based on print version record. |
650 | 0 |
▼a Communication in management. |
650 | 0 |
▼a Communication in organizations. |
650 | 0 |
▼a Interpersonal communication. |
650 | 0 |
▼a Interpersonal conflict. |
650 | 7 |
▼a BUSINESS & ECONOMICS / Industrial Management.
▼2 bisacsh |
650 | 7 |
▼a BUSINESS & ECONOMICS / Management.
▼2 bisacsh |
650 | 7 |
▼a BUSINESS & ECONOMICS / Management Science.
▼2 bisacsh |
650 | 7 |
▼a BUSINESS & ECONOMICS / Organizational Behavior.
▼2 bisacsh |
655 | 4 |
▼a Electronic books. |
776 | 08 |
▼i Print version:
▼a Ebenstein, Donny.
▼t I hear you
▼z 9780814432198
▼w (DLC) 2013001923
▼w (OCoLC)825647360 |
856 | 40 |
▼3 EBSCOhost
▼u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=587099 |
938 | |
▼a EBSCOhost
▼b EBSC
▼n 587099 |
938 | |
▼a YBP Library Services
▼b YANK
▼n 11318822 |
990 | |
▼a 관리자 |