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008130603s2013 pau ob 001 0 eng d
019 ▼a 856938993
020 ▼a 9781466640832 (electronic bk.)
020 ▼a 1466640839 (electronic bk.)
020 ▼z 9781466640825
020 ▼z 1466640820
020 ▼z 9781466640849
020 ▼z 1466640847
035 ▼a (OCoLC)846494859 ▼z (OCoLC)856938993
037 ▼a CL0500000265 ▼b Safari Books Online
040 ▼a N$T ▼c N$T ▼d UIU ▼d OCLCA ▼d E7B ▼d YDXCP ▼d UMI ▼d 248032
049 ▼a K4RA
050 4 ▼a HF5415.32 ▼b .C655 2013eb
072 7 ▼a BUS ▼x 016000 ▼2 bisacsh
08204 ▼a 658.8/342 ▼2 23
24500 ▼a Consumer information systems and relationship management ▼h [electronic resource] : ▼b design, implementation, and use / ▼c Angela Lin, Jonathan Foster, and Paul Scifleet, editors.
260 ▼a Hershey, PA : ▼b Business Science Reference, ▼c [2013]
300 ▼a 1 online resource.
4901 ▼a Advances in marketing, customer relationship management, and e-services
504 ▼a Includes bibliographical references and index.
520 ▼a "This book highlights empirical research, theoretical frameworks, and relevant models on the understanding and implementation of consumer information systems, covering consumer perceptions of practicality and ease of use"--Provided by publisher.
588 ▼a Description based on print version record.
650 0 ▼a Consumer profiling.
650 0 ▼a Consumer behavior ▼x Data processing.
650 0 ▼a Customer services ▼x Information technology.
650 0 ▼a Management information systems.
650 0 ▼a Electronic commerce.
650 7 ▼a BUSINESS & ECONOMICS / Consumer Behavior. ▼2 bisacsh
655 4 ▼a Electronic books.
655 0 ▼a Electronic books.
7001 ▼a Lin, Angela, ▼d 1970-
7001 ▼a Foster, Jonathan, ▼d 1965-
7001 ▼a Scifleet, Paul.
77608 ▼i Print version: ▼t Consumer information systems and relationship management. ▼d Hershey, PA : Business Science Reference, [2013] ▼z 9781466640825 ▼w (DLC) 2013008828 ▼w (OCoLC)830646641
830 0 ▼a Advances in marketing, customer relationship management, and e-services (AMCRMES) book series.
85640 ▼3 EBSCOhost ▼u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=589493
938 ▼a EBSCOhost ▼b EBSC ▼n 589493
938 ▼a ebrary ▼b EBRY ▼n ebr10716181
938 ▼a YBP Library Services ▼b YANK ▼n 10746100
990 ▼a 관리자