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019 ▼a 858653818
020 ▼a 9780814432990 (electronic bk.)
020 ▼a 0814432999 (electronic bk.)
020 ▼z 9780814432983
020 ▼z 0814432980
020 ▼a 1299865011 (ebk)
020 ▼a 9781299865013 (ebk)
035 ▼a (OCoLC)858861938 ▼z (OCoLC)858653818
037 ▼a 517752 ▼b MIL
040 ▼a N$T ▼b eng ▼e rda ▼e pn ▼c N$T ▼d IDEBK ▼d EBLCP ▼d MHW ▼d DEBSZ ▼d 248032
049 ▼a K4RA
050 4 ▼a HF5549.5.E42 ▼b E936 2013eb
072 7 ▼a BUS ▼x 041000 ▼2 bisacsh
072 7 ▼a BUS ▼x 055000 ▼2 bisacsh
072 7 ▼a BUS ▼x 059000 ▼2 bisacsh
08204 ▼a 650.1/3014 ▼2 23
1001 ▼a Evenson, Renee, ▼d 1951-
24510 ▼a Powerful phrases for dealing with difficult people : ▼b over 325 ready-to-use words and phrases for working with challenging personalities / ▼c Renee Evenson.
264 1 ▼a New York : ▼b AMACOM American Management Association, ▼c 2013.
300 ▼a 1 online resource.
336 ▼a text ▼b txt ▼2 rdacontent
337 ▼a computer ▼b c ▼2 rdamedia
338 ▼a online resource ▼b cr ▼2 rdacarrier
500 ▼a Includes index.
5050 ▼a Introduction -- Powerful phrases + actions = successful work relationships -- Communicating powerful phrases -- Actions that enhance powerful phrases -- Effective conflict resolution = strengthened work relationships -- Five steps to effective conflict resolution -- Powerful phrases for challenging coworker situations -- Powerful phrases for challenging situations with your boss -- Powerful phrases for situations you cause.
520 ▼a Words to tame even the most troublesome co-workers.
588 ▼a Description based on print version record.
650 0 ▼a Problem employees.
650 0 ▼a Personnel management.
650 0 ▼a English language ▼v Terms and phrases.
650 7 ▼a BUSINESS & ECONOMICS / Management. ▼2 bisacsh
650 7 ▼a BUSINESS & ECONOMICS / Reference. ▼2 bisacsh
650 7 ▼a BUSINESS & ECONOMICS / Skills. ▼2 bisacsh
655 4 ▼a Electronic books.
655 7 ▼a Electronic books. ▼2 local
655 0 ▼a Electronic books.
77608 ▼i Print version: ▼a Evenson, Renee, 1951- ▼t Powerful phrases for dealing with difficult people ▼z 9780814432983 ▼w (DLC) 2013014941 ▼w (OCoLC)841206038
85640 ▼3 EBSCOhost ▼u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=613073
938 ▼a EBSCOhost ▼b EBSC ▼n 613073
938 ▼a Ingram Digital eBook Collection ▼b IDEB ▼n cis26193782
938 ▼a EBL - Ebook Library ▼b EBLB ▼n EBL1319165
990 ▼a 관리자