| LDR | | 01971cmm uu200493Ki 4500 |
| 001 | | 000000305248 |
| 005 | | 20230525100246 |
| 006 | | m o d |
| 007 | | cr cnu---unuuu |
| 008 | | 140728s2014 nyu ob 001 0 eng d |
| 020 | |
▼a 9780814433898 (electronic bk.) |
| 020 | |
▼a 0814433898 (electronic bk.) |
| 020 | |
▼z 9780814433881 |
| 020 | |
▼z 081443388X |
| 035 | |
▼a (OCoLC)884725965 |
| 037 | |
▼a 50AF2BC5-5D41-47DD-8C35-B7A39073E3AB
▼b OverDrive, Inc.
▼n http://www.overdrive.com |
| 040 | |
▼a N$T
▼b eng
▼e rda
▼e pn
▼c N$T
▼d TEFOD
▼d 248032 |
| 049 | |
▼a K4RA |
| 050 | 4 |
▼a HF5415.5
▼b .G67195 2014eb |
| 072 | 7 |
▼a BUS
▼x 082000
▼2 bisacsh |
| 072 | 7 |
▼a BUS
▼x 041000
▼2 bisacsh |
| 072 | 7 |
▼a BUS
▼x 042000
▼2 bisacsh |
| 072 | 7 |
▼a BUS
▼x 085000
▼2 bisacsh |
| 082 | 04 |
▼a 658.8/12
▼2 23 |
| 100 | 1 |
▼a Goodman, John A. |
| 245 | 10 |
▼a Customer experience 3.0 :
▼b high-profit strategies in the age of techno service /
▼c John A. Goodman. |
| 264 | 1 |
▼a New York :
▼b American Management Association,
▼c [2014] |
| 300 | |
▼a 1 online resource. |
| 336 | |
▼a text
▼b txt
▼2 rdacontent |
| 337 | |
▼a computer
▼b c
▼2 rdamedia |
| 338 | |
▼a online resource
▼b cr
▼2 rdacarrier |
| 504 | |
▼a Includes bibliographical references and index. |
| 588 | |
▼a Description based on print version record. |
| 650 | 0 |
▼a Customer services. |
| 650 | 0 |
▼a Customer services
▼x Technological innovations. |
| 650 | 0 |
▼a Customer relations. |
| 650 | 7 |
▼a BUSINESS & ECONOMICS / Industrial Management.
▼2 bisacsh |
| 650 | 7 |
▼a BUSINESS & ECONOMICS / Management.
▼2 bisacsh |
| 650 | 7 |
▼a BUSINESS & ECONOMICS / Management Science.
▼2 bisacsh |
| 650 | 7 |
▼a BUSINESS & ECONOMICS / Organizational Behavior.
▼2 bisacsh |
| 655 | 4 |
▼a Electronic books. |
| 776 | 08 |
▼i Print version:
▼a Goodman, John A.
▼t Customer experience 3.0
▼z 9780814433881
▼w (DLC) 2014004639
▼w (OCoLC)871219568 |
| 856 | 40 |
▼3 EBSCOhost
▼u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=686821 |
| 938 | |
▼a EBSCOhost
▼b EBSC
▼n 686821 |
| 990 | |
▼a 관리자 |