| LDR | | 02455cmm uu200529Ii 4500 |
| 001 | | 000000305121 |
| 005 | | 20230525100000 |
| 006 | | m o d |
| 007 | | cr cnu---unuuu |
| 008 | | 140225s2014 cau ob 001 0 eng d |
| 020 | |
▼z 9781610692830 |
| 020 | |
▼z 1610692837 |
| 020 | |
▼a 9781610692847 (electronic bk.) |
| 020 | |
▼a 1610692845 (electronic bk.) |
| 035 | |
▼a (OCoLC)871005926 |
| 040 | |
▼a N$T
▼b eng
▼e rda
▼e pn
▼c N$T
▼d YDXCP
▼d E7B
▼d OCLCO
▼d 248032 |
| 043 | |
▼a n-us--- |
| 049 | |
▼a K4RA |
| 050 | 4 |
▼a Z711
▼b .M67 2014 |
| 072 | 7 |
▼a LAN
▼x 025000
▼2 bisacsh |
| 082 | 04 |
▼a 025.5
▼2 23 |
| 100 | 1 |
▼a Mosley, Shelley,
▼d 1950,
▼e author. |
| 245 | 10 |
▼a Crash course in dealing with difficult library customers /
▼c Shelley E. Mosley, Dennis C. Tucker, and Sandra Van Winkle. |
| 264 | 1 |
▼a Santa Barbara, California :
▼b Libraries Unlimited, an imprint of ABC-CLIO, LLC,
▼c [2014] |
| 300 | |
▼a 1 online resource |
| 336 | |
▼a text
▼b txt
▼2 rdacontent |
| 337 | |
▼a computer
▼b c
▼2 rdamedia |
| 338 | |
▼a online resource
▼b cr
▼2 rdacarrier |
| 490 | 1 |
▼a Crash course series |
| 504 | |
▼a Includes bibliographical references and index. |
| 520 | |
▼a "Libraries are public places--open to anyone and everyone. This book contains invaluable, practical tips for library staff who sometimes must deal with difficult or even dangerous individuals and situations"--
▼c Provided by publisher. |
| 588 | |
▼a Description based on print version record. |
| 650 | 0 |
▼a Public services (Libraries)
▼z United States. |
| 650 | 0 |
▼a Library users
▼z United States. |
| 650 | 0 |
▼a Libraries
▼x Public relations
▼z United States. |
| 650 | 0 |
▼a Libraries
▼x Security measures
▼z United States. |
| 650 | 7 |
▼a LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General.
▼2 bisacsh |
| 650 | 7 |
▼a LANGUAGE ARTS & DISCIPLINES / Library & Information Science / Administration & Management.
▼2 bisacsh |
| 655 | 4 |
▼a Electronic books. |
| 700 | 1 |
▼a Tucker, Dennis C.,
▼e author. |
| 700 | 1 |
▼a Van Winkle, Sandra,
▼e author. |
| 776 | 08 |
▼i Print version:
▼a Mosley, Shelley, 1950-
▼t Crash course in dealing with difficult library customers
▼z 9781610692830
▼w (DLC) 2013034584
▼w (OCoLC)856053790 |
| 830 | 0 |
▼a Crash course series (Westport, Conn.) |
| 856 | 40 |
▼3 EBSCOhost
▼u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=705863 |
| 938 | |
▼a EBSCOhost
▼b EBSC
▼n 705863 |
| 938 | |
▼a YBP Library Services
▼b YANK
▼n 11669339 |
| 938 | |
▼a ebrary
▼b EBRY
▼n ebr10838681 |
| 990 | |
▼a 관리자 |