MARC보기
LDR02455cmm uu200529Ii 4500
001000000305121
00520230525100000
006m o d
007cr cnu---unuuu
008140225s2014 cau ob 001 0 eng d
020 ▼z 9781610692830
020 ▼z 1610692837
020 ▼a 9781610692847 (electronic bk.)
020 ▼a 1610692845 (electronic bk.)
035 ▼a (OCoLC)871005926
040 ▼a N$T ▼b eng ▼e rda ▼e pn ▼c N$T ▼d YDXCP ▼d E7B ▼d OCLCO ▼d 248032
043 ▼a n-us---
049 ▼a K4RA
050 4 ▼a Z711 ▼b .M67 2014
072 7 ▼a LAN ▼x 025000 ▼2 bisacsh
08204 ▼a 025.5 ▼2 23
1001 ▼a Mosley, Shelley, ▼d 1950, ▼e author.
24510 ▼a Crash course in dealing with difficult library customers / ▼c Shelley E. Mosley, Dennis C. Tucker, and Sandra Van Winkle.
264 1 ▼a Santa Barbara, California : ▼b Libraries Unlimited, an imprint of ABC-CLIO, LLC, ▼c [2014]
300 ▼a 1 online resource
336 ▼a text ▼b txt ▼2 rdacontent
337 ▼a computer ▼b c ▼2 rdamedia
338 ▼a online resource ▼b cr ▼2 rdacarrier
4901 ▼a Crash course series
504 ▼a Includes bibliographical references and index.
520 ▼a "Libraries are public places--open to anyone and everyone. This book contains invaluable, practical tips for library staff who sometimes must deal with difficult or even dangerous individuals and situations"-- ▼c Provided by publisher.
588 ▼a Description based on print version record.
650 0 ▼a Public services (Libraries) ▼z United States.
650 0 ▼a Library users ▼z United States.
650 0 ▼a Libraries ▼x Public relations ▼z United States.
650 0 ▼a Libraries ▼x Security measures ▼z United States.
650 7 ▼a LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General. ▼2 bisacsh
650 7 ▼a LANGUAGE ARTS & DISCIPLINES / Library & Information Science / Administration & Management. ▼2 bisacsh
655 4 ▼a Electronic books.
7001 ▼a Tucker, Dennis C., ▼e author.
7001 ▼a Van Winkle, Sandra, ▼e author.
77608 ▼i Print version: ▼a Mosley, Shelley, 1950- ▼t Crash course in dealing with difficult library customers ▼z 9781610692830 ▼w (DLC) 2013034584 ▼w (OCoLC)856053790
830 0 ▼a Crash course series (Westport, Conn.)
85640 ▼3 EBSCOhost ▼u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=705863
938 ▼a EBSCOhost ▼b EBSC ▼n 705863
938 ▼a YBP Library Services ▼b YANK ▼n 11669339
938 ▼a ebrary ▼b EBRY ▼n ebr10838681
990 ▼a 관리자