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1001 ▼a Keegan, Sheila.
24514 ▼a The psychology of fear in organizations : ▼b how to transform anxiety into well-being, productivity and innovation / ▼c Sheila Keegan.
264 1 ▼a London ; ▼a Philadelphia : ▼b Kogan Page, ▼c 2015.
300 ▼a 1 online resource.
336 ▼a text ▼b txt ▼2 rdacontent
337 ▼a computer ▼b c ▼2 rdamedia
338 ▼a online resource ▼b cr ▼2 rdacarrier
504 ▼a Includes bibliographical references and index.
5058 ▼a Machine generated contents note: PART ONE The nature of fear and how it shapes organizations01 The paradox of fear -- The scope of this book -- What instils fear in organizations? -- Fear as a cultural norm -- Fear in different organizations -- And yet, some things don't change -- The impact of the recession -- Organizational diversity -- Organizational styles -- Psychological health at work -- Managing and using fear -- Re-humanizing the workplace02 The cultural backdrop of fear -- The backdrop of fear and uncertainty within the workplace -- 2007/8 and the cold winds of recession blew in -- The economists' explanation -- The widespread residue of fear in the workplace03 Perspectives on fear -- Exploring the boundaries of fear -- Fear and the unexpected -- The role of fear -- The physiology of fear -- Fear is contagious -- The Hillsborough disaster -- Distortion of fear -- Super-humans -- Using fear to our advantage -- Fear in the workplace -- and elsewhere04 Cultures of fear within organizations -- The long tail of the recession -- Symptoms of fear in the workplace -- How can we gauge fear? -- The effects of fear on organizational life -- The tendency to do what we have always done -- Following the leader -- Fear undermines performance -- Workplace productivity at an all-time low -- Studies on mental health in the workplace -- Studies on workplace climate and trends -- Gauging 'reality' -- Fear as a management tool05 Feeling fear at work -- The hidden fear at work -- Recognizing fear and mistrust in organizations -- The growth of mistrust -- Bullying at work -- The complexities of whistle-blowing within an organizational context -- When fear stimulates, energises and motivates us -- Differences in how people respond to fear in the workplace06 Over-control and manipulation in the workplace -- The power of control -- Control and order -- The industrial revolution -- The Hawthorne experiments -- The unintended consequences of target culture -- Target culture within the UK police service -- Personal judgement vs procedures -- What role should targets play? -- How did this situation come about?07 Organizations in crisis -- Organizations in transition -- Clutching at old straws -- Bringing in the consultants -- Breaking the culture of fear -- Leadership in uncertain times -- Improvisation in leadership -- Make time. Prepare your mind. Think creatively -- Revolving CEOS -- The 'stuck' organization -- Greed and fear -- Corporate Psychopaths -- The paradox of recruiting leaders -- Promises of reformPART TWO How we can harness fear to improve productivity and organizational health through promoting human values08 Being human -- The half-way house -- What does it mean to be human? -- The beginnings of humanistic psychology -- Using all our brain power -- Our evolutionary heritage -- The effects of 'mechanized' language -- Survival of the fittest vs cooperative behaviour -- The relentless drive to mechanize brains -- Developing attitudes, beliefs and habits -- The importance of emotion in a work environment -- Groupthink -- In conclusion09 Creating psychologically healthy workplaces -- Creating healthier futures -- Why organizational health matters -- Engagement and return on investment -- How we measure up -- Psychological health, happiness and productivity -- A western perspective on a Japanese workplace -- Bhutan, work and well-being -- The qualitative-quantitative divide -- Fresh approaches to organizational life -- Developing employee engagement and well-being -- A time to think differently about organizations -- From the broad to the focus10 Leadership and appreciative inquiry -- The emergence of positive psychology -- Positive psychology in the workplace -- Appreciative Inquiry: a route towards in improving positive affect within organizations -- The principles of appreciative inquiry -- Appreciative inquiry in action -- How to initiate an appreciative inquiry process? -- Does appreciative inquiry work? -- The scope of appreciative inquiry -- Appreciative inquiry feeds leadership11 Developing resilience -- Some are born with super-resilience -- Resilience: The drive to keep going -- Characteristics of resilient individuals -- Building up resilience -- A study of resilience in the nursing profession -- Resilience at and individual, team and organizational level -- The economic benefits of resilience -- When resilience is thrust upon us12 Building trust within organizations -- The foundation of trust -- Trust in the workplace -- The human face of trust -- Building trust in the workplace: the continental story -- Trust in action -- Introducing a trust building programme within a mental health organization -- How else can we build trust in organizations?13 The power of language -- The power of everyday conversation -- Active listening -- Two different brain systems -- and two styles of communication -- Dogs so it so well -- The interpretation of language -- Living in the moment -- or not -- Changing organizations through conversation -- Non-verbal communication (NVC) -- Language tools to aid understanding -- The meaning of language, revealed through qualitative research -- How talk transformed the East Coast mainline railway14 Building a culture of innovation -- Banishing fear of the unknown -- Creating ideas -- Thinking differently as a way of life -- Innovation is what we are -- The paradox of innovation -- The concept of jugaad -- Bring on the new -- Why do birds fly in a V formation? -- 'We are family' -- Cultural preparedness and reducing risk -- Finding a voice -- Innovation as a way of seeing things differently -- Inspirational market research and creative development work -- Developing an innovative organization15 What about the future? -- The age of transformation -- Living in a brave new world -- A human workforce -- A fruity option -- In the flow -- Flow in action -- In conclusion -- Index.
520 ▼a "Fear has become institutionalized in many organizations. Board directors are under pressure from shareholders. Senior executives are attempting to maintain sales in a nervous market, and many people are concerned about job security and maintaining their living standards.In this book, Keegan uses a psychological approach to explain how fear manifests itself within organizations. She looks at how fear impacts the workforce and how, by reducing willingness to take risks, it can inhibit economic growth and innovation, at both an individual and corporate level.She offers a practical way to harness fear and anxiety into innovation by explaining how to: understand the effects of fear within organizational contexts and how these can be reduced, incorporate small changes in behavior that will increase well-being and improve productivity by better supporting and understanding the needs of staff. "-- ▼c Provided by publisher.
520 ▼a "In the context of global economic recession, fear has become institutionalized in many organizations, both in the private and public sectors. Board directors are under pressure from shareholders, senior executives are attempting to maintain sales in a nervous market and many people are concerned about job security and maintaining their living standards. This book shows how fear manifests itself in large organizations, how it impacts on the workforce and how by reducing our willingness to take risks and to innovate, it can inhibit economic growth and innovation, at both an individual and corporate level. The Psychology of Fear in Organizations examines the psychological barriers to innovation and presents initiatives to loosen the paralysis caused by the economic downturn"-- ▼c Provided by publisher.
5880 ▼a Print version record.
650 0 ▼a Organizational behavior.
650 0 ▼a Fear.
650 0 ▼a Management ▼x Psychological aspects.
650 0 ▼a Organizational effectiveness.
650 7 ▼a PSYCHOLOGY / Industrial & Organizational Psychology. ▼2 bisacsh
650 7 ▼a BUSINESS & ECONOMICS / Human Resources & Personnel Management. ▼2 bisacsh
650 7 ▼a BUSINESS & ECONOMICS / Workplace Culture. ▼2 bisacsh
650 7 ▼a BUSINESS & ECONOMICS / Organizational Behavior. ▼2 bisacsh
650 7 ▼a Fear. ▼2 fast ▼0 (OCoLC)fst00922034
650 7 ▼a Management ▼x Psychological aspects. ▼2 fast ▼0 (OCoLC)fst01007210
650 7 ▼a Organizational behavior. ▼2 fast ▼0 (OCoLC)fst01047801
650 7 ▼a Organizational effectiveness. ▼2 fast ▼0 (OCoLC)fst01047852
650 7 ▼a BUSINESS & ECONOMICS / Industrial Management. ▼2 bisacsh
650 7 ▼a BUSINESS & ECONOMICS / Management. ▼2 bisacsh
650 7 ▼a BUSINESS & ECONOMICS / Management Science. ▼2 bisacsh
655 4 ▼a Electronic books.
77608 ▼i Print version: ▼a Keegan, Sheila. ▼t Psychology of fear in organizations ▼z 9780749472542 ▼w (DLC) 2014043314 ▼w (OCoLC)881041513
85640 ▼3 EBSCOhost ▼u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=944501
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