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019 ▼a 880867240 ▼a 891140817
020 ▼a 0749471557 (electronic bk.)
020 ▼a 9780749471552 (electronic bk.)
020 ▼z 0749471549
020 ▼z 9780749471545
020 ▼z 9781306524223
020 ▼z 1306524229
035 ▼a (OCoLC)874524393 ▼z (OCoLC)880867240 ▼z (OCoLC)891140817
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08204 ▼a 658.4 ▼b 23
1001 ▼a Armstrong, Michael
24510 ▼a How to be an Even Better Manager ▼h [electronic resource] : ▼b A Complete A-Z of Proven Techniques and Essential Skills.
250 ▼a 9th edition.
260 ▼a London : ▼b Kogan Page, ▼c 2014
300 ▼a 1 online resource (1 online resource (384 pages))
336 ▼a text ▼b txt ▼2 rdacontent
337 ▼a computer ▼b c ▼2 rdamedia
338 ▼a online resource ▼b cr ▼2 rdacarrier
504 ▼a Includes bibliographical references.
5050 ▼a Contents; Foreword to the ninth edition; Preface; Introduction; Chapter One How to be a better manager; General management; Chapter Two How to achieve continuous improvement; Chapter Three How to improve organizational capability; Chapter Four How to manage corporate culture; Chapter Five How to benchmark; Chapter Six How to delight customers; Business and financial management; Chapter Seven How to be businesslike; Chapter Eight How to make a business case; Chapter Nine How to prepare a business plan; Chapter Ten How to conduct business model innovation; Chapter Eleven How to budget.
5058 ▼a Chapter Twelve How to cut costsChapter Thirteen How to read a balance sheet; Chapter Fourteen How to use financial ratios; Managing people; Chapter Fifteen How to develop people; Chapter Sixteen How to coach; Chapter Seventeen How to handle people problems; Chapter Eighteen How to be a better leader; Chapter Nineteen How to herd cats; Chapter Twenty How to motivate people; Chapter Twenty-one How to persuade; Chapter Twenty-two How to empower; Chapter Twenty-three How to enhance engagement; Chapter Twenty-four How to run a meeting; Chapter Twenty-five How to be an effective member of a meeting.
5058 ▼a Management skillsChapter Twenty-six How to communicate; Chapter Twenty-seven How to control; Chapter Twenty-eight How to coordinate; Chapter Twenty-nine How to delegate; Chapter Thirty How to make things happen; Chapter Thirty-one How to manage your boss; Chapter Thirty-two How to manage change; Chapter Thirty-three How to manage conflict; Chapter Thirty-four How to manage a crisis; Chapter Thirty-five How to manage performance; Chapter Thirty-six How to set objectives; Chapter Thirty-seven How to manage projects; Chapter Thirty-eight How to manage risk.
5058 ▼a Chapter Thirty-nine How to manage stressChapter Forty How to manage time; Chapter Forty-one How to negotiate; Chapter Forty-two How to organize; Chapter Forty-three How to plan and prioritize; Chapter Forty-four How to deal with office politics; Personal skills; Chapter Forty-five How to assess your own performance; Chapter Forty-six How to get on; Chapter Forty-seven How to develop your emotional intelligence; Chapter Forty-eight How to be confident; Chapter Forty-nine How to be assertive; Chapter Fifty How to be decisive; Chapter Fifty-one How to solve problems.
5058 ▼a Chapter Fifty-two How to be both efficient and effectiveChapter Fifty-three How to be creative; Chapter Fifty-four How to innovate; Chapter Fifty-five How to interview; Chapter Fifty-six How to be interviewed; Chapter Fifty-seven How to listen; Chapter Fifty-eight How to make effective presentations; Chapter Fifty-nine How to write reports; Chapter Sixty How to network; Chapter Sixty-one How to be strategic; Chapter Sixty-two How to think clearly; Chapter Sixty-three How to troubleshoot; Chapter Sixty-four How to recover from setbacks.
5058 ▼a Chapter Sixty-five How things go wrong and how to put them right.
520 ▼a This ninth edition of the best-selling How to be an Even Better Manager covers over 60 essential topics across the three key areas in which any manager needs to be competent: managing people; managing activities and processes; and managing and developing yourself. Thoroughly revised and updated, with ten new chapters providing timely advice on topics such as coaching, developing emotional intelligence, innovating and effectively using financial ratios and balance sheets, this is an invaluable handbook for current and aspiring managers. How to be an Even Better Manager provides sound guidelines
588 ▼a Description based on print version record.
650 0 ▼a Management.
650 4 ▼a Management.
650 7 ▼a BUSINESS & ECONOMICS / Industrial Management. ▼2 bisacsh
650 7 ▼a BUSINESS & ECONOMICS / Management. ▼2 bisacsh
650 7 ▼a BUSINESS & ECONOMICS / Management Science. ▼2 bisacsh
650 7 ▼a BUSINESS & ECONOMICS / Organizational Behavior. ▼2 bisacsh
655 4 ▼a Electronic books.
655 0 ▼a Electronic books.
77608 ▼i Print version: ▼z 9781306524223
85640 ▼3 EBSCOhost ▼u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=845647
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990 ▼a 관리자