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008140508t20142014ilu ob 001 0 eng
010 ▼a 2014018269
020 ▼a 9780398081096 ▼q electronic bk.
020 ▼a 0398081093 ▼q electronic bk.
020 ▼z 9780398081089 (pbk.)
035 ▼a (OCoLC)879538990
040 ▼a DLC ▼e rda ▼b eng ▼c DLC ▼d YDX ▼d MHW ▼d EBLCP ▼d OCLCF ▼d N$T ▼d YDXCP ▼d OCLCO ▼d 248032
042 ▼a pcc
049 ▼a K4RA
05014 ▼a HV43 ▼b .F68 2014
072 7 ▼a POL ▼x 019000 ▼2 bisacsh
072 7 ▼a SOC ▼x 016000 ▼2 bisacsh
08200 ▼a 361.3/2 ▼2 22
1001 ▼a France, Kenneth, ▼d 1949, ▼e author.
24510 ▼a Helping skills for human service workers : ▼b building relationships and encouraging productive change / ▼c by Kenneth France, Ph.D. and Kim Weikel, Ph.D.
250 ▼a Third edition.
264 1 ▼a Springfield, Illinois : ▼b Charles C Thomas, Publisher, ▼c 2014.
300 ▼a 1 online resource (xiii, 369 pages)
336 ▼a text ▼b txt ▼2 rdacontent
337 ▼a computer ▼b n ▼2 rdamedia
338 ▼a online resource ▼b nc ▼2 rdacarrier
504 ▼a Includes bibliographical references and index.
520 ▼a This revised third edition is a comprehensive yet easy-to-read resource for learning communication skills used in human services such as crisis intervention, mental health, case management, social services, rehabilitation, and patient care. All material in this new edition has been updated with regard to supporting research. In addition, there is new information on the following topics: elements of positive worker-client relationships; self-efficacy; links between self-efficacy and therapeutic bond; autonomic arousal of clients hearing accurate reflections; genuineness and the real relationshi
588 ▼a Description based on online resource; title from digital title page (viewed on October 6, 2014)
650 0 ▼a Helping behavior.
650 0 ▼a Interpersonal communication ▼v Programmed instruction.
650 7 ▼a Helping behavior. ▼2 fast ▼0 (OCoLC)fst00954850
650 7 ▼a Interpersonal communication. ▼2 fast ▼0 (OCoLC)fst00977344
650 7 ▼a POLITICAL SCIENCE / Public Policy / Social Services & Welfare. ▼2 bisacsh
650 7 ▼a SOCIAL SCIENCE / Human Services. ▼2 bisacsh
655 7 ▼a Programmed instruction. ▼2 fast ▼0 (OCoLC)fst01423785
655 4 ▼a Electronic books.
7001 ▼a Weikel, Kim, ▼e author.
77608 ▼i Print version: ▼a France, Kenneth, 1949- ▼t Helping skills for human service workers ▼b Third edition. ▼d Springfield, Illinois : Charles C Thomas, Publisher, [2014] ▼z 9780398081089 ▼w (DLC) 2014017124
85640 ▼3 EBSCOhost ▼u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=853969
938 ▼a EBL - Ebook Library ▼b EBLB ▼n EBL1776020
938 ▼a EBSCOhost ▼b EBSC ▼n 853969
938 ▼a YBP Library Services ▼b YANK ▼n 12057515
990 ▼a 관리자