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LDR04565cmm uu200601Ma 4500
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006m o d
007cr |n|
008130223s2013 enka o 000 0 eng d
019 ▼a 830938827 ▼a 833299160 ▼a 843946037
020 ▼a 9780749467173 (electronic bk.)
020 ▼a 0749467177 (electronic bk.)
020 ▼z 9780749467166 (print)
020 ▼z 0749467169 (print)
020 ▼z 9781299160217
020 ▼z 1299160212
0291 ▼a AU@ ▼b 000051432862
035 ▼a (OCoLC)828302576
037 ▼a 447271 ▼b MIL
040 ▼a EBLCP ▼b eng ▼c EBLCP ▼d OCLCQ ▼d OCLCO ▼d YDXCP ▼d N$T ▼d MNT ▼d CDX ▼d AZU ▼d IDEBK ▼d OCLCO ▼d UMI ▼d COO ▼d TEFOD ▼d 248032
049 ▼a K4RA
050 4 ▼a HF5718 .B365 2013eb
072 7 ▼a BUS ▼x 007000 ▼2 bisacsh
072 7 ▼a BUS ▼2 eflch
08204 ▼a 651.7 ▼a 658.45
1001 ▼a Barker, Alan, ▼d 1956-
24510 ▼a Improve your communication skills ▼h [electronic resource] / ▼c Alan Barker.
250 ▼a 3rd ed.
260 ▼a London ; ▼a Philadelphia, PA : ▼b Kogan Page, ▼c 2013.
300 ▼a 1 online resource : ▼b ill.
4901 ▼a Creating success
504 ▼a Includes bibliographical references: p. 183-185.
5050 ▼a ABOUT THIS BOOK; 1 What is communication?; The transmission model; From transmission to reception: turning the model round; Getting to know each other; A new definition of communication; In brief; 2 How conversations work; The three basic rules of good conversation; Why do conversations go wrong?; Putting conversations in context; Working out the relationship; Managing behaviour; The uses of conversation; In brief; 3 Seven ways to improve your conversations; Clarify your objective; Structure your thinking; Manage your time; Find common ground; Move beyond argument; Summarize often.
5058 ▼a Use visualsIn brief; 4 The skills of enquiry; Paying attention; Treating the speaker as an equal; Cultivating ease; Encouraging; Asking quality questions; Rationing information; Giving positive feedback; In brief; 5 The skills of persuasion; Character, logic and passion; What's the big idea?; Arranging your ideas; Expressing your ideas; Remembering your ideas; Delivering effectively; In brief; 6 Making a presentation; Putting yourself on show; Preparing for the presentation; Managing the material; Controlling the audience; Looking after yourself; Answering questions; In brief.
5058 ▼a 7 Putting it in writingWriting for results; Making reading easier; Writing step by step; Designing the document; Writing a first draft; Effective editing; Writing for the web; In brief; 8 Networking: the new conversation; To network or not to network?; Preparing to network; The skills of networking conversations; Following up and building your network; In brief; Appendix where to go from here; Chapter 1: What is communication?; Chapter 2: How conversations work; Chapter 3: Seven ways to improve your conversations; Chapter 4: The skills of enquiry; Chapter 5: The skills of persuasion.
5058 ▼a Chapter 6: Making a presentationChapter 7: Putting it in writing; Chapter 8: Networking: the new conversation.
520 ▼a Improve Your Communication Skills will help you keep the interest of a large audience, impress a potential employer or simply win the argument at an important meeting. Full of practical advice on all aspects of verbal and non verbal communication, it gives vital tips on: improving your conversations; building rapport with colleagues; learning skills of persuasion; giving effective presentations; writing effective emails, letters and reports; successful networking. With the help of this essential guide you will be able to achieve verbal, vocal and visual success and get your message across every.
588 ▼a Description based on print version record.
650 0 ▼a Business communication.
650 7 ▼a BUSINESS & ECONOMICS / Business Communication / General. ▼2 bisacsh
655 4 ▼a Electronic books.
77608 ▼i Print version: ▼a Barker, Alan ▼t Improve Your Communication Skills ▼d London : Kogan Page, c2013 ▼z 9780749467166
830 0 ▼a Creating success.
85640 ▼3 EBSCOhost ▼u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=522420
938 ▼a EBL - Ebook Library ▼b EBLB ▼n EBL1109929
938 ▼a YBP Library Services ▼b YANK ▼n 10197031
938 ▼a EBSCOhost ▼b EBSC ▼n 522420
938 ▼a Coutts Information Services ▼b COUT ▼n 24763813 ▼c 9.99 GBP
938 ▼a Ingram Digital eBook Collection ▼b IDEB ▼n cis24763813
990 ▼a 관리자
994 ▼a 92 ▼b K4R