MARC보기
LDR02500cmm uu200565Ka 4500
001000000300470
003OCoLC
00520230519141024
006m o d
007cr cnu---unuuu
008111025s2012 pau ob 001 0 eng d
019 ▼a 830460503
020 ▼z 9781613500446 (electronic bk.)
020 ▼z 1613500440 (electronic bk.)
020 ▼a 9781613500453 (electronic bk.)
020 ▼a 1613500459 (electronic bk.)
020 ▼z 9781613500460 (electronic bk.)
020 ▼z 1613500467 (electronic bk.)
0291 ▼a NZ1 ▼b 14520972
0291 ▼a NZ1 ▼b 14522856
0291 ▼a AU@ ▼b 000050768251
035 ▼a (OCoLC)758499020
037 ▼a CL0500000200 ▼b Safari Books Online
040 ▼a N$T ▼c N$T ▼d CDX ▼d YDXCP ▼d OCLCQ ▼d UMI ▼d 248032
049 ▼a K4RA
050 4 ▼a HF5415.5 ▼b .C83614 2012eb
072 7 ▼a BUS ▼x 018000 ▼2 bisacsh
08204 ▼a 658.8/1202854678 ▼2 23
24500 ▼a Customer relationship management and the social and semantic web ▼h [electronic resource] : ▼b enabling cliens conexus / ▼c Ricardo Colomo-Palacios, Joao Varajao, and Pedro Soto-Acosta, editors.
260 ▼a Hershey, PA : ▼b Business Science Reference, ▼c c2012.
300 ▼a 1 online resource (xvi, 342 p.)
504 ▼a Includes bibliographical references and index.
520 ▼a "This book provides an overview of the field of the Semantic Web, social Web and CRM by uniting various research studies from different subfields, exploring the opportunities and challenges confronting organizations using Web 2.0 and 3.0"--Provided by publisher.
588 ▼a Description based on print version record.
650 0 ▼a Customer relations ▼x Management.
650 0 ▼a Semantic Web.
650 0 ▼a Online social networks.
650 7 ▼a BUSINESS & ECONOMICS / Customer Relations. ▼2 bisacsh
655 4 ▼a Electronic books.
655 0 ▼a Electronic books.
7001 ▼a Colomo-Palacios, Ricardo, ▼d 1973-
7001 ▼a Varajao, Joao, ▼d 1972-
7001 ▼a Soto-Acosta, Pedro, ▼d 1979-
77608 ▼i Print version: ▼t Customer relationship management and the social and semantic web. ▼d Hershey, PA : Business Science Reference, c2012 ▼z 9781613500446 ▼w (DLC) 2011026073 ▼w (OCoLC)707264107
85640 ▼3 EBSCOhost ▼u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=389685
938 ▼a Coutts Information Services ▼b COUT ▼n 19057400
938 ▼a YBP Library Services ▼b YANK ▼n 3846953
938 ▼a EBSCOhost ▼b EBSC ▼n 389685
990 ▼a 관리자
994 ▼a 92 ▼b K4R