LDR | | 02500cmm uu200565Ka 4500 |
001 | | 000000300470 |
003 | | OCoLC |
005 | | 20230519141024 |
006 | | m o d |
007 | | cr cnu---unuuu |
008 | | 111025s2012 pau ob 001 0 eng d |
019 | |
▼a 830460503 |
020 | |
▼z 9781613500446 (electronic bk.) |
020 | |
▼z 1613500440 (electronic bk.) |
020 | |
▼a 9781613500453 (electronic bk.) |
020 | |
▼a 1613500459 (electronic bk.) |
020 | |
▼z 9781613500460 (electronic bk.) |
020 | |
▼z 1613500467 (electronic bk.) |
029 | 1 |
▼a NZ1
▼b 14520972 |
029 | 1 |
▼a NZ1
▼b 14522856 |
029 | 1 |
▼a AU@
▼b 000050768251 |
035 | |
▼a (OCoLC)758499020 |
037 | |
▼a CL0500000200
▼b Safari Books Online |
040 | |
▼a N$T
▼c N$T
▼d CDX
▼d YDXCP
▼d OCLCQ
▼d UMI
▼d 248032 |
049 | |
▼a K4RA |
050 | 4 |
▼a HF5415.5
▼b .C83614 2012eb |
072 | 7 |
▼a BUS
▼x 018000
▼2 bisacsh |
082 | 04 |
▼a 658.8/1202854678
▼2 23 |
245 | 00 |
▼a Customer relationship management and the social and semantic web
▼h [electronic resource] :
▼b enabling cliens conexus /
▼c Ricardo Colomo-Palacios, Joao Varajao, and Pedro Soto-Acosta, editors. |
260 | |
▼a Hershey, PA :
▼b Business Science Reference,
▼c c2012. |
300 | |
▼a 1 online resource (xvi, 342 p.) |
504 | |
▼a Includes bibliographical references and index. |
520 | |
▼a "This book provides an overview of the field of the Semantic Web, social Web and CRM by uniting various research studies from different subfields, exploring the opportunities and challenges confronting organizations using Web 2.0 and 3.0"--Provided by publisher. |
588 | |
▼a Description based on print version record. |
650 | 0 |
▼a Customer relations
▼x Management. |
650 | 0 |
▼a Semantic Web. |
650 | 0 |
▼a Online social networks. |
650 | 7 |
▼a BUSINESS & ECONOMICS / Customer Relations.
▼2 bisacsh |
655 | 4 |
▼a Electronic books. |
655 | 0 |
▼a Electronic books. |
700 | 1 |
▼a Colomo-Palacios, Ricardo,
▼d 1973- |
700 | 1 |
▼a Varajao, Joao,
▼d 1972- |
700 | 1 |
▼a Soto-Acosta, Pedro,
▼d 1979- |
776 | 08 |
▼i Print version:
▼t Customer relationship management and the social and semantic web.
▼d Hershey, PA : Business Science Reference, c2012
▼z 9781613500446
▼w (DLC) 2011026073
▼w (OCoLC)707264107 |
856 | 40 |
▼3 EBSCOhost
▼u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=389685 |
938 | |
▼a Coutts Information Services
▼b COUT
▼n 19057400 |
938 | |
▼a YBP Library Services
▼b YANK
▼n 3846953 |
938 | |
▼a EBSCOhost
▼b EBSC
▼n 389685 |
990 | |
▼a 관리자 |
994 | |
▼a 92
▼b K4R |