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LDR03801cmm uu200493Ia 4500
001000000300259
003OCoLC
00520230519140606
006m o d
007cr cnu---unuuu
008120224s2012 nyua ob 001 0 eng d
020 ▼a 9780814416778 (electronic bk.)
020 ▼a 0814416772 (electronic bk.)
020 ▼z 9780814416761 (cloth)
020 ▼z 0814416764 (cloth)
0291 ▼a NZ1 ▼b 14286827
035 ▼a (OCoLC)778074844
040 ▼a N$T ▼c N$T ▼d EBLCP ▼d N$T ▼d YDXCP ▼d TEFOD ▼d OCLCQ ▼d CDX ▼d OCLCQ ▼d WAU ▼d OCLCQ ▼d CUS ▼d OCLCF ▼d 248032
049 ▼a K4RA
050 4 ▼a HF5415.1255 ▼b .V55 2012eb
072 7 ▼a BUS ▼x 002000 ▼2 bisacsh
08204 ▼a 658.8/27 ▼2 23
1001 ▼a Vincent, Laurence, ▼e author.
24510 ▼a Brand real ▼h [electronic resource] : ▼b how smart companies live their brand promise and inspire fierce customer loyalty / ▼c Laurence Vincent.
260 ▼a New York : ▼b American Management Association, ▼c c2012.
300 ▼a 1 online resource (xii, 257 pages) : ▼b illustrations.
504 ▼a Includes bibliographical references and index.
5050 ▼a Acknowledgments -- Introduction -- Reality check : it's time to move from brandlore to promising brands -- Winning the memory game -- The benefit of your brand -- Preserving brand value -- Positioning brands for context -- Brand attachment : the barefoot bandit and our sense of self -- Expressing the promise : brand narrative, brand voice, and communications strategy -- Naming and identity development -- The touching experience : how to deliver on a promise at meaningful touch points -- Brand inside : why people are the key to your brand strategy -- Endnotes -- Index.
520 ▼a "To create an exceptional brand experience, remember that sometimes less is more. Companies are forever being more creative in their branding strategies, building identities ranging from the warm-and-fuzzy to the ultra-cool and edgy. But it seems that many of these enterprises forgot that a brand, at its heart, is a promise to deliver. If the brand experience does not live up to that promise, customers will take their business elsewhere. Brand Real is a business strategy guide for making a brand's promise stand up at every customer touch point. Packed with proven, repeatable management practices, the book shows how to establish a clean brand architecture while avoiding the needless complexity that has tripped up many promising companies. Author Laurence Vincent presents cautionary tales of supposed brand superstars as well as instructive case studies of genuine brand giants like American Express, Apple, Cisco, Google, Qualcomm, Virgin, and others. Readers will learn how to connect the outward-facing elements of their brands--logos, advertising, imagery, communications--directly to the core elements of business strategy and forge a powerful and lasting connection with their customers."--Publisher's website.
588 ▼a Description based on print version record.
650 0 ▼a Branding (Marketing)
650 0 ▼a Customer loyalty.
650 7 ▼a BUSINESS & ECONOMICS / Advertising & Promotion. ▼2 bisacsh
650 7 ▼a Branding (Marketing). ▼2 fast ▼0 (OCoLC)fst01743755
650 7 ▼a Customer loyalty. ▼2 fast ▼0 (OCoLC)fst00885531
655 4 ▼a Electronic books.
77608 ▼i Print version: ▼a Vincent, Laurence. ▼t Brand real. ▼d New York : American Management Association, c2012 ▼z 9780814416761 ▼w (DLC) 2011049757 ▼w (OCoLC)733248022
85640 ▼3 EBSCOhost ▼u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=434805
938 ▼a EBL - Ebook Library ▼b EBLB ▼n EBL863944
938 ▼a YBP Library Services ▼b YANK ▼n 7133710
938 ▼a EBSCOhost ▼b EBSC ▼n 434805
938 ▼a Coutts Information Services ▼b COUT ▼n 24077870
990 ▼a 관리자
994 ▼a 92 ▼b K4R