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Library services for online patrons : a manual for facilitating access, learning, and engagement /

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자료유형E-Book
개인저자Pitts, Joelle, editor.
서명/저자사항Library services for online patrons :a manual for facilitating access, learning, and engagement /Joelle E. Pitts, Laura Bonella, Jason M. Coleman, and Adam Wathen, editors.
발행사항Santa Barbara, California : Libraries Unlimited, an imprint of ABC-CLIO, LLC, [2019]
형태사항1 online resource (xii, 200 pages) : illustrations
소장본 주기Master record variable field(s) change: 050
ISBN9781440859533
1440859531

서지주기Includes bibliographical references and index.
내용주기Taking stock of your library / Stefanie Buck -- Learn about your patrons and set goals to serve them / Joelle E. Pitts -- Inclusive design / Joelle E. Pitts -- Reference for online patrons / Jason M. Coleman -- Instruction for online patrons / Natalie Haber -- Embedded librarianship / Elaine Sullo -- Relationship building / Karla Aleman -- Marketing services for online users / Laura Bonella -- Advocating for your online users / Laura Bonella -- Online access to public library services / Adam Wathen.
요약Academic libraries are wonderful resources for university students and faculty on campus, and public libraries thrive on providing targeted in-person services such as storytime, makerspaces, and adult programming. It can be easy, however, to forget about the large population of students, faculty, and community members who access library resources and use library services remotely. Library Services for Online Patrons reaches out to patrons who are not--or not always--located on campus or who seldom--if ever--visit libraries' physical facilities and who may not be aware of or able to equitably use library services. The authors focus on ways to organize library resources using principles of design and to cater library services to the specific needs of online students, faculty, and community members. They also address how to effectively target marketing to the online population and how to collaborate with campus and community stakeholders who work directly with them.--
일반주제명Library orientation -- Web-based instruction.
Information literacy -- Web-based instruction.
Online library catalogs -- User education.
Online information services.
Reference services (Libraries) -- Information technology.
Online information services.
Online library catalogs -- User education.
Reference services (Libraries) -- Information technology.
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기타형태 저록Print version:Library services for online patrons.Santa Barbara, California : Libraries Unlimited, [2019]9781440859526
대출바로가기http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=2271461

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