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Crisis-ready teams : data-driven lessons from aviation, nuclear power, emergency medicine, and mine rescue /

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자료유형E-Book
개인저자Waller, Mary J., author.
Kaplan, Seth A., author.
서명/저자사항Crisis-ready teams :data-driven lessons from aviation, nuclear power, emergency medicine, and mine rescue /Mary J. Waller and Seth A. Kaplan.
발행사항Stanford, California : Stanford Business Books, an imprint of Stanford University Press, [2024]
형태사항1 online resource (xiv, 178 pages) : illustrations.
총서사항High reliability and crisis management
소장본 주기Added to collection customer.56279.3
ISBN1503639711
9781503639713

서지주기Includes bibliographical references and index.
내용주기How teams respond to rare, catastrophic events : an overview -- Tone, timing, and patterns -- How trauma teams & flight crews set the tone -- How seaport & MBA crisis teams share information and avoid solution fixation -- To adapt... with routines or without them? -- How flight crews & nuclear plant crews adapt during crises -- How the NEADS team adapted to the nonsensical on 9/11 -- Team leaders & tensions -- How nuclear plant crews balance routine & improvisation -- How flight crews balance planning & acting -- How mine rescue teams go slow... to go fast -- Designing high-performing teams for crises -- Training high-performing teams for crises -- Enhancing team resilience for crises -- The ethics of crisis preparation.
요약"Crisis-Ready Teams explains how any team, and any team leader, in any industry or sector, can prepare in advance, to manage crises that suddenly pull people together to address high-magnitude events that could seriously harm their organizations. The book is based on extensive, unprecedented research on crisis team dynamics, key success behaviors, and why some teams perform so much better than others. Leading scholars Mary J. Waller and Seth A. Kaplan recorded and statistically analyzed audio and video recordings of hundreds of hours of crisis simulations involving flight crews, nuclear power plant control rooms, mine rescues, emergency room doctors and nurses, etc. Based on this empirical research, and other academic literature on how teams perform in crises, the authors show how crisis teams and leaders can cement crucial behaviors through attention to team composition and communication, especially in the first few minutes of a crisis. The book provides a valuable framework and research data for scholars studying crises and teams in organizations. It is also appropriate for MBA or executive education instruction on crisis management and leadership"--
일반주제명Crisis management.
Teams in the workplace.
언어영어
기타형태 저록Print version:Waller, Mary J.Crisis-ready teamsStanford, California : Stanford Business Books, an imprint of Stanford University Press, 20249781503601444
대출바로가기https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=3991333

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