| LDR | | 02248cmm u2200541Ii 4500 |
| 001 | | 000000312325 |
| 003 | | OCoLC |
| 005 | | 20230525152015 |
| 006 | | m d |
| 007 | | cr unu|||||||| |
| 008 | | 180523s2018 enka o 000 0 eng d |
| 020 | |
▼a 9781783001453
▼q (electronic bk.) |
| 020 | |
▼a 1783001453
▼q (electronic bk.) |
| 020 | |
▼z 9781783001446 |
| 035 | |
▼a 1801023
▼b (N$T) |
| 035 | |
▼a (OCoLC)1037100061 |
| 037 | |
▼a CL0500000966
▼b Safari Books Online |
| 037 | |
▼a 20A77C20-DD12-4981-BEED-EDB4C0853942
▼b OverDrive, Inc.
▼n http://www.overdrive.com |
| 040 | |
▼a UMI
▼b eng
▼e rda
▼e pn
▼c UMI
▼d OCLCF
▼d TOH
▼d TEFOD
▼d N$T
▼d 248032 |
| 049 | |
▼a MAIN |
| 050 | 4 |
▼a HD30.213 |
| 072 | 7 |
▼a BUS
▼x 082000
▼2 bisacsh |
| 072 | 7 |
▼a BUS
▼x 041000
▼2 bisacsh |
| 072 | 7 |
▼a BUS
▼x 042000
▼2 bisacsh |
| 072 | 7 |
▼a BUS
▼x 085000
▼2 bisacsh |
| 082 | 04 |
▼a 658.4/038011
▼2 23 |
| 100 | 1 |
▼a Coppenhaver, Robert,
▼e author. |
| 245 | 10 |
▼a From voices to results :
▼b questions, tools, and analysis : proven techniques for understanding and engaging with your customers /
▼c Robert Coppenhaver. |
| 246 | 30 |
▼a Proven techniques for understanding and engaging with your customers |
| 260 | |
▼a Birmingham, UK :
▼b Packt Publishing,
▼c 2018. |
| 300 | |
▼a 1 online resource (1 volume) :
▼b illustrations |
| 336 | |
▼a text
▼b txt
▼2 rdacontent |
| 337 | |
▼a computer
▼b c
▼2 rdamedia |
| 338 | |
▼a online resource
▼b cr
▼2 rdacarrier |
| 588 | |
▼a Description based on online resource; title from cover (Safari, viewed May 22, 2018). |
| 590 | |
▼a Master record variable field(s) change: 072, 082 |
| 650 | 0 |
▼a Customer relations
▼x Management. |
| 650 | 0 |
▼a Customer loyalty. |
| 650 | 7 |
▼a Customer loyalty.
▼2 fast
▼0 (OCoLC)fst00885531 |
| 650 | 7 |
▼a Customer relations
▼x Management.
▼2 fast
▼0 (OCoLC)fst00885539 |
| 650 | 7 |
▼a BUSINESS & ECONOMICS / Industrial Management.
▼2 bisacsh |
| 650 | 7 |
▼a BUSINESS & ECONOMICS / Management.
▼2 bisacsh |
| 650 | 7 |
▼a BUSINESS & ECONOMICS / Management Science.
▼2 bisacsh |
| 650 | 7 |
▼a BUSINESS & ECONOMICS / Organizational Behavior.
▼2 bisacsh |
| 655 | 4 |
▼a Electronic books. |
| 856 | 40 |
▼3 EBSCOhost
▼u http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1801023 |
| 938 | |
▼a EBSCOhost
▼b EBSC
▼n 1801023 |
| 990 | |
▼a 관리자 |
| 994 | |
▼a 92
▼b N$T |