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Organizational change for the human services / [electronic resource]

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자료유형E-Book
개인저자Packard, Thomas Roy, author.
서명/저자사항Organizational change for the human services /Thomas Packard.[electronic resource]
발행사항New York, NY : Oxford University Press, [2021]
형태사항1 online resource (xix, 421 pages) : illustrations
소장본 주기Master record variable field(s) change: 050
ISBN9780197580707
019758070X
9780197550014
0197550010
9780197550007
0197550002

서지주기Includes bibliographical references and index.
내용주기Cover -- Organizational Change -- copyright -- dedication -- Contents -- Foreword -- Acknowledgments -- 1. OVERVIEW -- Introduction -- Making Sense of Organizations -- Purpose of the Book -- Cases We Will Study -- Father Joe's Villages -- San Mateo County (California) Human Services Agency -- San Diego Youth Services -- San Diego Fire Department -- Plan for the Book -- Summary -- Reflection and Focusing Questions -- 1. Challenges and Opportunities -- Framing Organizational Change -- Some Conditions Requiring Change -- Leading and Managing Change
To What Extent Can Planned Organizational Change Really Help? -- Challenges of Implementing Organizational Change -- Organizational Change Defined -- Summary -- Reflection and Focusing Questions -- 2. A Conceptual Framework -- Key Theories of Organizational Change -- Planned Versus Unplanned Change -- Levels of Change -- Change Context, Content, and Process -- A Conceptual Model of Planned Organizational Change -- Problem, Need, Opportunity, or Challenge for Change -- Change Goal -- Assessment -- Strategies -- Tactics -- Technologies and Methods -- Outcomes of the Change Process
Essential Elements for Managing Complex Change -- Summary -- Reflection and Focusing Questions -- 2. CHANGE LEADERSHIP -- 3. You as a Change Leader: Assessment and Development -- Assessing Yourself as a Change Leader -- Change Management and Change Leadership -- Change Leadership Competencies -- Leadership Traits -- Task, Relationship, and Change Behaviors -- Influence Skills -- Ethics in Change Leadership -- Leader Development -- Summary -- Reflection and Focusing Questions -- 4. THTheories for Effective Change Leadership -- Leadership Theories for Change Leadership
Likert's Management Systems -- Participative Decision- Making -- Exemplary Leadership -- Transformational and Transactional Leadership -- Adaptive Leadership -- Compassionate Leadership -- Summary -- Reflection and Focusing Questions -- 3. A CHANGE MODEL -- 5. Assessment and Goal Setting -- Step 1. Identify the Problem, Need, Challenge, or Opportunity -- Father Joe's Villages -- San Mateo County -- San Diego Fire Department -- San Diego Youth Services -- Step 2. Identify the Desired Future State: The Change Goal -- Father Joe's Villages -- San Diego Youth Services -- San Mateo County
San Diego Fire Department -- Step 3. Assess the Present -- Assessing Content: What Needs to Be Changed 99 -- Cases: The Contexts -- Assessing Context: The Big Picture -- Father Joe's Villages -- San Mateo County -- San Diego Youth Services -- San Diego Fire Department -- Assessing Process Aspects of the Change: Readiness and Capacity 102 -- Staff Readiness and Capacity -- Organizational Capacity -- Organizational Readiness -- Change Leader Capacity -- Force Field Analysis -- Cases: Assessing Process Aspects of the Change 110 -- Summary -- Reflection and Focusing Questions
요약"Human service organizations are faced with environments of volatility, uncertainty, complexity, and ambiguity. The COVID-19 pandemic, other healthcare challenges, expectations for evidence-based practice usage, and racial justice are vivid examples. Clients and communities deserve effective services delivered by competent, compassionate, and committed staff members. Taxpayers, donors, philanthropists, policy makers, and board members deserve to have their contributions used to deliver programs that are effective and efficient. All these forces create demands and opportunities for organizational change. Planned organizational change can happen at the level of a program, division, or an entire organization. Administrators and other staff will need complementary skills in leading and managing organizational change. Staff deserve opportunities to have their unique competencies used to achieve organizational goals. Organizational change involves leading and mobilizing staff to address problems, needs, or opportunities facing the organization by using change processes which involve both human and technical aspects of the organization"--
일반주제명Human services -- Management.
Organizational change -- Psychological aspects.
Human services -- Management.
Organizational change -- Psychological aspects.
언어영어
기타형태 저록Print version:Packard, Thomas Roy.Organizational change for the human servicesNew York : Oxford University Press, 2021.9780197549995
대출바로가기https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=2924881

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