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PROPEL to quality healthcare : six steps to improve patient care, staff engagement, and the bottom line /
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| 자료유형 | E-Book |
|---|---|
| 개인저자 | Muha, Thomas, author. Murphy, Martha, author. Pronovost, Peter, writer of foreword. |
| 서명/저자사항 | PROPEL to quality healthcare :six steps to improve patient care, staff engagement, and the bottom line /Thomas M. Muha, PhD ; with Martha Murphy ; foreword by Peter Pronovost, MD, Author of Safe Patients, Smart Hospitals. |
| 발행사항 | Boca Raton : CRC Press, Taylor and Francis Group, [2018] |
| 형태사항 | 1 online resource |
| 소장본 주기 | Master record variable field(s) change: 050, 082 |
| ISBN | 9781315116846 1315116847 9781351642965 1351642960 9781138215108 1138215104 |
| 일반주기 |
"A Productivity Press book"--Title page.
|
| 서지주기 | Includes bibliographical references and index. |
| 내용주기 | Part SECTION I: WHY POSITIVE WORK ENVIRONMENTS MATTER -- chapter 1 Modifern Times in Healthcare: From the C-Suite to the Bedside -- chapter 2 Positive Psychology: The Science of Optimal Human Functioning -- chapter 3 It's the Culture, Dummy Darling: A Look at a Top-Rated Hospital -- part SECTION II: A TALE OF TWO UNITS -- chapter 4 Stuck: Between a Rock and a Hard Place -- chapter 5 The Transformation: How to PROPEL a Staff to Success -- chapter 6 Devolving before Evolving: How to Command-and-Control Staff into Anger and Apathy -- part SECTION III: HOW TO PROPEL HIGH PERFORMANCE IN HOSPITALS -- chapter 7 P-Passion: Developing the Drive to Create Positive Outcomes -- chapter 8 R-Relationships: Building a High-Performing Team -- chapter 9 O-Optimism: Changing Your Thinking to Generate Gritty Determination -- chapter 10 P-Proactivity: Using Your Best Traits to Achieve the Best Results -- chapter 11 E-Energy: Refueling Your Internal Engine -- chapter 12 L-Legacy: Empowering Others to Make a Meaningful Difference -- part SECTION IV: TOOLKITS FOR INDIVIDUALS AND PROPEL TEAMS -- chapter 13 Your PROPEL Toolkit: Exercises for Elevating Your Level of Satisfaction and Success -- chapter 14 Toolkit for Developing a PROPEL Team: Creating a Highly Effective Team to Facilitate Change. |
| 요약 | You got into healthcare because you wanted to help people, but quickly discovered providing high-quality care is challenging. Seemingly impossible demands are placed on you and your team. Some coworkers are constantly complaining; others are in their silos doing only what they must to get through the long days. Collaboration is often lacking, and patients suffer the painful consequences. It's easy to become overloaded with work and overwhelmed with negativity. This is not how the healthcare profession has to be. There is a new science-positive Psychology-that studies how people are able to perform extraordinarily well in challenging situations. After a dozen years of research in prestigious medical centers, an evidence-based method for applying this science has been developed. That six-step program is PROPEL. You will read stories illustrating the experiences of doctors, nurses, and administrators who learned to use PROPEL to transform their professional lives (and, for many, their personal lives as well). You will learn how they were able to attain remarkable results with their teams, units and clinics. Staff callout and FMLA decreased 75%, Wait times for chemotherapy infusion reduced 6 hours, Staff turnover dropped 80%, Pediatric MRI scheduling driven down from 14 weeks to 10 days, Bone marrow transplant procedures increased by 50%, ED, diversion due to psychiatric patient boarding virtually eliminated, Patient fall rate cut by 70%, Use of agency and travelers nurses abolished, Patient satisfaction scores up 50%, The cumulative impact to the bottom line has been calculated to be millions of dollars. The most meaningful measure of PROPEL's success, however, comes from the thousands of dedicated professionals who have expressed heartfelt gratitude for having learned how to recapture their joy for working in healthcare. Book jacket. |
| 일반주제명 | Health services administration. Medical care -- Quality control. Health Services Administration -- standards. Patient Care -- standards. Staff Development. POLITICAL SCIENCE -- Public Policy -- Social Security. POLITICAL SCIENCE -- Public Policy -- Social Services & Welfare. Health services administration. Medical care -- Quality control. |
| 언어 | 영어 |
| 기타형태 저록 | Print version:PROPEL to quality healthcareBoca Raton : CRC Press, Taylor & Francis Group, [2018]9781138215047 (hardback : alk. paper) |
| 대출바로가기 | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1565123 |
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|---|---|---|---|---|---|---|---|---|
| 1 | WE00016903 | 362.1068 | 가야대학교/전자책서버(컴퓨터서버)/ | 대출가능 |
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