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Jobs to be done : a roadmap for customer-centered innovation /

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자료유형E-Book
개인저자Wunker, Stephen M., author.
Wattman, Jessica, author.
Farber, David R., author.
서명/저자사항Jobs to be done :a roadmap for customer-centered innovation /written by Stephen Wunker, Jessica Wattman, David Farber.
형태사항1 online resource
소장본 주기eBooks on EBSCOhostAll EBSCO eBooks
ISBN9780814438084
0814438083


내용주기Introduction : charting a roadmap to great ideas -- Understanding jobs to be done -- Jobs : what customers are trying to get done -- Job drivers : why customers have different jobs -- Current approaches and pain points : how customers look at today's solutions -- Success criteria : the customer's definition of a win -- Obstacles : what holds new ideas back -- Make the trip worthwhile -- Value : how insights become revenue -- Competition : becoming king of the road -- Using jobs to be done to build great ideas -- Establish objectives -- Plan your approach -- Generate ideas -- Reframe your perspective -- Experiment and iterate -- Afterword -- Appendix A: Quick reference guide -- Appendix B: Jobs in the public sector -- Acknowledgements -- About the authors.
요약First popularized by Clayton Christensen, the Jobs to be Done theory argues that people purchase products and services to solve a specific problem. They're not buying ice cream, for example, but celebration, bonding, and indulgence. The concept is so simple (and can remake how companies approach their markets)-and yet many have lacked a way to put it into practice. This book answers that need. Its groundbreaking Jobs Roadmap guides you through the innovation process.
일반주제명Creative ability in business.
New products.
Cost effectiveness.
Consumer satisfaction.
BUSINESS & ECONOMICS -- Industrial Management.
BUSINESS & ECONOMICS -- Management.
BUSINESS & ECONOMICS -- Management Science.
BUSINESS & ECONOMICS -- Organizational Behavior.
Consumer satisfaction.
Cost effectiveness.
Creative ability in business.
New products.
언어영어
기타형태 저록Print version:Wunker, Stephen M.Jobs to be done.New York City : AMACOM, 20169780814438039
대출바로가기http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1259563

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