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I hear you : repair communication breakdowns, negotiate successfully, and build consensus... in three simple steps /

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자료유형E-Book
개인저자Ebenstein, Donny.
서명/저자사항I hear you :repair communication breakdowns, negotiate successfully, and build consensus... in three simple steps /Donny Ebenstein.
형태사항1 online resource.
ISBN9780814432204 (electronic bk.)
0814432204 (electronic bk.)


서지주기Includes bibliographical references and index.
요약Birth, death, and conflict--three things you truly can't avoid. Whether it's big or small, conflict eats into productivity and makes people feel stuck. Yet solutions exist for even the toughest situations with the most intractable people. The answer lies in better communication--not just using different words, but rather learning to think differently. I Hear You supplies proven techniques for stepping outside one's point of view and seeing things from other perspectives. Sample dialogues show how this shift in thinking leads to better conversations and greatly improved outcomes. Readers learn how to:
일반주제명Communication in management.
Communication in organizations.
Interpersonal communication.
Interpersonal conflict.
BUSINESS & ECONOMICS / Industrial Management.
BUSINESS & ECONOMICS / Management.
BUSINESS & ECONOMICS / Management Science.
BUSINESS & ECONOMICS / Organizational Behavior.
언어영어
기타형태 저록Print version:Ebenstein, Donny.I hear you9780814432198
대출바로가기http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=587099

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