가야대학교 분성도서관
주메뉴
자료검색
- Home
- 상세정보
상세정보
부가기능
Redefining operational excellence : new strategies for maximizing performance and profits across the organization / [electronic resource]
상세 프로파일
| 자료유형 | E-Book |
|---|---|
| 개인저자 | Miller, Andrew, 1973- |
| 서명/저자사항 | Redefining operational excellence[electronic resource] :new strategies for maximizing performance and profits across the organization /Andrew Miller. |
| 발행사항 | New York : AMACOM, 2014. |
| 형태사항 | 1 online resource (267 p.) |
| ISBN | 9780814433980 (electronic bk.) 0814433987 (electronic bk.) |
| 일반주기 |
Description based upon print version of record.
The Operational Excellence Crystal Ball |
| 서지주기 | Includes index. |
| 내용주기 | Cover; Contents; Acknowledgments; Introduction; Chapter 1: THE NEED FOR A NEW DEFINITION; The Beginnings of Operational Excellence; Redefining Operational Excellence; Would You Know Operational Excellence If You Tripped Over It?; Organizations That Exemplify Operational Excellence; Why Operational Excellence Is Important to Any Organization; Redefining How We Operate; Chapter 2: MAKING OPERATIONAL EXCELLENCE HAPPEN; The Core Components of Operational Excellence; Evolving Toward Operational Excellence; The Four Phases of Operational Excellence; Creating Gates: Protecting Your Gains Four Types of OrganizationsRedefining the Way We Measure Success; Chapter 3: ATTRACTING AND RETAINING TOP TALENT: DON'T SETTLE FOR SECOND BEST; The Key Principles of Leadership; The Four Attributes of a Great Leader; Attracting the Best People; A Strategy for Talent Management; Breathe Life into Your Organization by Letting People Go; Is Your Turnover Rate Too High?; Chapter 4: THE INNOVATION EQUATION: THE IMPORTANCE OF COLLABORATION; How to Foster Innovation; The Cycle of Innovation; A Culture of Innovation: The Interaction of Empowerment and Skill; How to Become an Innovation Master Accelerating the Adoption of InnovationChapter 5: ALIGNING STRATEGY AND TACTICS TO ENHANCE PERFORMANCE; Without Execution, There Is No Strategy; How to Achieve Execution Excellence; The Difference Between Responsibility and Accountability; Gaining a Tactical Advantage: Finding Performance Boosts Where You Wouldn't Normally Look; Performance Boosts: The Do-It-Yourself Version; A Final Word on Strategy Execution; Chapter 6: ACQUIRING AND KEEPING THE CUSTOMERS YOU WANT; Why Current Customers Are Your Best Opportunity for Growth; Stratifying Your Customers How to Turn Customers into Great Referral SourcesOther Strategies to Strengthen Customer Loyalty and Engagement; The Five Myths of Customer Engagement; Chapter 7: OPTIMIZING SPEED MAXIMIZES PROFITABILITY; Determining Optimal Enterprise Velocity and Responsible Speed; Slow Down to Improve Results; How Speed Impacts Profitability; The Speed-Profitability Correlation and the Four Components of Operational Excellence; The Myth of the First-Mover Advantage; Knowing When to Speed Up and When to Slow Down; Implementing a Culture of Speed Optimization; Chapter 8: CENTERS OF EXCELLENCE: NOT SO MUCH Why Centers of Excellence Aren't Always ExcellentWhy Create a Centralized Department?; The Benefits of a Centralized Department; Centrally Led, Locally Executed; Ignore the Center and Focus on Excellence; Chapter 9: INDUSTRY PERSPECTIVES; Retail; Services; Health Care; Technology; Manufacturing; Chapter 10: GETTING TECHNOLOGY OUT OF YOUR WAY; Fix the Process, Then Implement the Technology; Technology and Change Management; Using Technology to Enhance Operational Excellence; Operational Excellence and Automation; Chapter 11: A BRIGHT FUTURE WITH OPERATIONAL EXCELLENCE |
| 요약 | True operational excellence is not about ""lean"" or six sigma or any other methodology. Our world is too complex, too interconnected, and too fast moving for organizations to achieve dramatic results simply by eliminating waste and increasing standardization. Operational excellence is a mindset, and it requires a company culture that questions current models and focuses on adding value, making improvements, and increasing speed. Redefining Operational Excellence covers it all--processes, people, and operations--and shares specific strategies for finding money and performance boosts in areas b. |
| 일반주제명 | Performance. Organizational effectiveness. Management -- Technological innovations. Management -- Technological innovations. Organizational effectiveness. Performance. BUSINESS & ECONOMICS / Industrial Management. BUSINESS & ECONOMICS / Management. BUSINESS & ECONOMICS / Management Science. BUSINESS & ECONOMICS / Organizational Behavior. |
| 언어 | 영어 |
| 기타형태 저록 | Print version:Miller, AndrewRedefining Operational Excellence : New Strategies for Maximizing Performance and Profits Across the OrganizationNew York : AMACOM,c20149780814433973 |
| 대출바로가기 | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=686824 |
소장정보
- 소장정보
인쇄
| No. | 등록번호 | 청구기호 | 소장처 | 도서상태 | 반납예정일 | 예약 | 서비스 | 매체정보 |
|---|---|---|---|---|---|---|---|---|
| 1 | WE00004021 | 658.4/012 | 가야대학교/전자책서버(컴퓨터서버)/ | 대출가능 |
|
카피라이터
