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Improve your communication skills [electronic resource] /
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| 자료유형 | E-Book |
|---|---|
| 개인저자 | Barker, Alan, 1956- |
| 서명/저자사항 | Improve your communication skills[electronic resource] /Alan Barker. |
| 판사항 | 3rd ed. |
| 발행사항 | London ; Philadelphia, PA : Kogan Page, 2013. |
| 형태사항 | 1 online resource : ill. |
| 총서사항 | Creating success |
| ISBN | 9780749467173 (electronic bk.) 0749467177 (electronic bk.) |
| 서지주기 | Includes bibliographical references: p. 183-185. |
| 내용주기 | ABOUT THIS BOOK; 1 What is communication?; The transmission model; From transmission to reception: turning the model round; Getting to know each other; A new definition of communication; In brief; 2 How conversations work; The three basic rules of good conversation; Why do conversations go wrong?; Putting conversations in context; Working out the relationship; Managing behaviour; The uses of conversation; In brief; 3 Seven ways to improve your conversations; Clarify your objective; Structure your thinking; Manage your time; Find common ground; Move beyond argument; Summarize often. Use visualsIn brief; 4 The skills of enquiry; Paying attention; Treating the speaker as an equal; Cultivating ease; Encouraging; Asking quality questions; Rationing information; Giving positive feedback; In brief; 5 The skills of persuasion; Character, logic and passion; What's the big idea?; Arranging your ideas; Expressing your ideas; Remembering your ideas; Delivering effectively; In brief; 6 Making a presentation; Putting yourself on show; Preparing for the presentation; Managing the material; Controlling the audience; Looking after yourself; Answering questions; In brief. 7 Putting it in writingWriting for results; Making reading easier; Writing step by step; Designing the document; Writing a first draft; Effective editing; Writing for the web; In brief; 8 Networking: the new conversation; To network or not to network?; Preparing to network; The skills of networking conversations; Following up and building your network; In brief; Appendix where to go from here; Chapter 1: What is communication?; Chapter 2: How conversations work; Chapter 3: Seven ways to improve your conversations; Chapter 4: The skills of enquiry; Chapter 5: The skills of persuasion. Chapter 6: Making a presentationChapter 7: Putting it in writing; Chapter 8: Networking: the new conversation. |
| 요약 | Improve Your Communication Skills will help you keep the interest of a large audience, impress a potential employer or simply win the argument at an important meeting. Full of practical advice on all aspects of verbal and non verbal communication, it gives vital tips on: improving your conversations; building rapport with colleagues; learning skills of persuasion; giving effective presentations; writing effective emails, letters and reports; successful networking. With the help of this essential guide you will be able to achieve verbal, vocal and visual success and get your message across every. |
| 일반주제명 | Business communication. BUSINESS & ECONOMICS / Business Communication / General. |
| 언어 | 영어 |
| 기타형태 저록 | Print version:Barker, AlanImprove Your Communication SkillsLondon : Kogan Page, c20139780749467166 |
| 대출바로가기 | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=522420 |
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