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Customer relationship management and the social and semantic web : enabling cliens conexus / [electronic resource]
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| 자료유형 | E-Book |
|---|---|
| 개인저자 | Colomo-Palacios, Ricardo, 1973- Varajao, Joao, 1972- Soto-Acosta, Pedro, 1979- |
| 서명/저자사항 | Customer relationship management and the social and semantic web[electronic resource] :enabling cliens conexus /Ricardo Colomo-Palacios, Joao Varajao, and Pedro Soto-Acosta, editors. |
| 발행사항 | Hershey, PA : Business Science Reference, c2012. |
| 형태사항 | 1 online resource (xvi, 342 p.) |
| ISBN | 9781613500453 (electronic bk.) 1613500459 (electronic bk.) |
| 서지주기 | Includes bibliographical references and index. |
| 요약 | "This book provides an overview of the field of the Semantic Web, social Web and CRM by uniting various research studies from different subfields, exploring the opportunities and challenges confronting organizations using Web 2.0 and 3.0"--Provided by publisher. |
| 일반주제명 | Customer relations -- Management. Semantic Web. Online social networks. BUSINESS & ECONOMICS / Customer Relations. |
| 언어 | 영어 |
| 기타형태 저록 | Print version:Customer relationship management and the social and semantic web.Hershey, PA : Business Science Reference, c20129781613500446 |
| 대출바로가기 | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=389685 |
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| No. | 등록번호 | 청구기호 | 소장처 | 도서상태 | 반납예정일 | 예약 | 서비스 | 매체정보 |
|---|---|---|---|---|---|---|---|---|
| 1 | WE00001393 | 658.8/1202854678 | 가야대학교/전자책서버(컴퓨터서버)/ | 대출가능 |
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