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The public sector : managing the unmanageable / [electronic resource]
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| 자료유형 | E-Book |
|---|---|
| 개인저자 | Stevenson, Alexander. |
| 서명/저자사항 | The public sector[electronic resource] :managing the unmanageable /Alexander Stevenson. |
| 형태사항 | 1 online resource (pages) |
| ISBN | 0749467789 (electronic bk.) 9780749467784 (electronic bk.) 1299687113 (electronic bk.) 9781299687110 (electronic bk.) |
| 서지주기 | Includes bibliographical references and index. |
| 내용주기 | Foreword; About the author; Introduction -- managing the unmanageable; How to use the book; 01 The challenges of managing in the public sector; No single simple success measure; Democratic accountability; Pressure?; 02 Managing accountability; Introduction -- the unaccountable lack of accountability; Why is it so hard to be accountable in the public sector?; How to create accountability; Creating accountability in a partnership; Summary; 03 Managing target setting; Introduction -- to target or not to target; The consequences of bad targets Why it is even harder to get targets right in the public sectorSo what should you do about targets?; Further tips for setting targets and picking indicators; Summary; 04 Managing politicians; Introduction -- the challenges of arranged marriages; Some marriage guidance counselling; Summary; 05 Managing people; Assessment and development -- appraising the appraisal; Managing poor performance; Recruitment; Summary; 06 Managing risk and innovation; Introduction -- mitigating risk, stimulating innovation; Characteristics that stimulate risk aversion and mitigate innovation; Managing risk effectively Innovation -- or the lack of itHow to encourage innovation; Summary; 07 Managing decision making; Introduction -- public sector decision making; How to improve your decision making; Summary; 08 What the private sector can learn from the public sector; The art of persuasion; Making complex decisions; Crisis management; 09 Public sector managers and their public; The importance of good public sector management; The status of public sector managers; Backgammon versus chess -- unfair comparisons with the private sector; High importance, (relatively) low status -- does it matter? Making the public sector more attractive -- better status, better payConclusion; Twenty-five key insights; Interviewee biographies; Index |
| 요약 | "The Public Sector: Managing the Unmanageable offers practical advice to public sector managers on how to develop techniques to deal with the challenges they face, particularly in the areas of accountability, setting targets, risk management/encouraging innovation, managing people, decision making and working with politicians. Based on original interviews with politicians and senior public sector managers, including the last four cabinet secretaries, it is full of anecdotes, actionable lessons and insights. Each chapter takes a specific aspect of management and starts by explaining why it is different in the public sector, then sets out ways for public sector managers to handle those differences and ends with an executive summary and a checklist to prompt managers to think about how they might change what they currently do"-- |
| 일반주제명 | Public administration -- Management. Administrative agencies -- Management. Organizational effectiveness. Organizational change. Government productivity. Political planning. BUSINESS & ECONOMICS -- Management. BUSINESS & ECONOMICS -- Leadership. POLITICAL SCIENCE / Public Affairs & Administration. |
| 언어 | 영어 |
| 기타형태 저록 | Print version:978074946777707494677700749467789 |
| 대출바로가기 | http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=602884 |
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